ERP/CRM Consultant

  • New Hamburg
  • Robert Half
We are looking for an ERP/CRM Consultant to join our team in New Hamburg, Ontario. This role involves building, launching, and managing ERP/CRM systems, specifically focusing on the transportation industry. This short-term contract employment opportunity is ideal for someone who is adept at creating policies, regulations, and workflows. Responsibilities: • Develop, implement, and optimize ERP/CRM systems, particularly focusing on the Dayforce system. • Assist in launching the system, ensuring it is ready to go live within the set timeline. • Create and refine policies, regulations, and workflows to streamline system operations. • Provide support during the system's go-live phase, addressing any issues that may arise. • Utilize skills in client-side scripting, cloud technologies, and database management to enhance system functionality. • Implement CRM strategies to improve customer relationship management processes. • Utilize knowledge of EO/IR systems and AB Testing to optimize system performance. • Develop APIs to enhance system integration capabilities. • Analyze business process functions and develop solutions to improve efficiency. • Manage system configurations to ensure optimal performance. • Position requires a minimum of 3 years of experience in an ERP/CRM Consultant role or similar • Proficiency in Client Side Scripting is necessary • Familiarity with Cloud Technologies is essential • Experience in CRM is a must • Database management skills are required • Knowledge and experience with EO/IR systems is beneficial • Proficiency in AB Testing is necessary • API Development skills are required • Understanding of Business Process Functions is essential • Ability to create and manage Business Requirement Document is necessary • Experience in Configuration Management is a plus Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. Questions? Call your local office at 1.888.490.4429. All applicants applying for Canadian job openings must be authorized to work in Canada. Only job postings for jobs located in Quebec appear in French. 2024 Robert Half. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use .