Telephone Sales Consultant

  • Gatineau
  • Denis Office
Telephone Sales Consultant Job Type(s) Sales Region(s) Gatineau Job Description Telephone sales consultantAre you a friendly, competent and efficient person? Denis Office Supplies & Furnitures is the employer for you! For over 50 years, we've made service a priority, for our customers and employees alike.WHAT ARE THE ADVANTAGES OF WORKING FOR US? Full-time position, hours/week, Monday to Friday, 8:30 to 5 ;Group insurance plan (accident/medical, dental, salary/disability)3 weeks vacation after 1 yearEmployee discount on all merchandisePaid training on your first day to ease your integration into your new roleAccessible, open-minded managers ready to answer your questions and advise youWHAT IS THE ROLE OF A TELEPHONE SALES CONSULTANT? Under the supervision of the Customer Service Supervisor, the Telephone Sales Advisor's main responsibilities will be to..:Business development (telephone)Greet customers on the telephone in a warm and courteous mannerPromote and sell products and services to existing customersHandle all customer inquiries received by phone, fax or e-mailProcess telephone, fax and e-mail orders.Work in collaboration with corporate account managersDevelop customer account base to maintain and increase purchasing volumeAnalyze customer accounts to detect opportunities or anomaliesFollow-up with customers who are no longer purchasing at their regular frequency, in order to understand and remedy the situation;Make outbound calls to follow up, propose new products, present promotions,REQUIRED PROFILE of the telephone sales consultant :Mandatory in-store training - minimum 3 monthsStrong aptitude for customer serviceProfessional, responsible and reliableGood communicator and good listenerComputer literateAble to identify and seize sales opportunitiesWorkplace: 905 boul. Gatineau, QC, J8Z 1S8Schedule: Monday to Friday, 8:30 to 5 Come and have fun succeeding with us! HereSalutations MrMissFirst nameLast nameEmailYour We accept .doc .docx and .pdf formats only. Files must be 2MB or less.Comments