hotel front desk clerk

Education: Expérience: Education Secondary (high) school graduation certificate Work setting Hotel, motel, resort Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Perform light housekeeping and cleaning duties Provide customer service Work conditions and physical capabilities Attention to detail Fast-paced environment Standing for extended periods Personal suitability Client focus Dependability Efficient interpersonal skills Excellent oral communication Flexibility Judgement Organized Reliability Team player Experience Experience an asset Health benefits Health care plan Financial benefits Group insurance benefits Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 35 hours per week