Senior Business Analyst

We are looking for a Business Analyst for a 12-month contract position in Victoria, British Columbia. Must be legally entitled to work in Canada.Hybrid schedule, at minimum 2 days in the office. It is NOT a remote role. Role DescriptionOur client is seeking a Business Analyst for various IT projects. The client's IT department is collaborating on streamlining and automating building permit applications, while continuing to develop service deliverable enhancements for in-house web solutions and other multi department initiatives. Responsibilities Schedule, plan, and lead requirements gathering and review meetings in development and documentation of Business, Functional and Technical Requirements. Modeling and documenting key features and specifications of technical solutions. Facilitate requirements and design sessions with business areas and technical teams Creation and maintenance of standard project artefacts including project scope and charters, process flow diagrams, test plans, communication plans, operating models Work with stakeholders and technical team members to map, analyze, and document current and future state business processes. Create process workflow diagrams. Contribute to program planning and execution. Assess options for process improvements, including business process modeling. Maintain documentation regarding various projects, processes, and operations. Contribute to final solution design by identifying data, functional, and non-functional needs. Establish a structured approach with Operations staff to align with change control processes to ensure efficient end to end delivery of updates and changes. Liaise with testing team to define and execute system testing such as load, integration, failover. Coordinate system testing. Work collaboratively with clients and vendors/suppliers to develop and implement automated business processes, service level agreements, service management processes and application maintenance support requirements Liaise with business stakeholders and support teams to develop and execute User Acceptance Testing Required Skills and Experience Undergraduate degree in Administration, Engineering, Computer Science or related field, or equivalent combination of education and experience. Minimum 5 years of experience working on IT projects as a Senior Business Analyst. Ability to work alongside Project Managers to supply Business Analysis services during a project lifecycle. Experience working in the Public Sector. Excellent communication and group facilitation skills. Experience with one or more of the following technology areas in the following order of importance: Microsoft M (OneDrive, Outlook Cloud, SharePoint, PowerBI, Visio, Teams) ServiceNow Geographic Information System (GIS) Distributed cloud initiatives: IaaS, PaaS, SaaS