System Administrator, Cloud App Maintenance and Support – Level 3

Ready to showcase cloud application experience within an IM/IT Service Delivery Environment? Looking to take on your next long-term contract (3-year) opportunity? If so, our Ottawa-based federal client has a contract opportunity to consider. The nature of the work is to act as the System Administrator (Cloud App Maintenance and Support) – Level 3 with a focus on Cloud Application Maintenance and Support resource ensures the cloud applications’ optimal performance; this role includes managing configurations, monitoring system health, and troubleshoot issues, ensuring a reliable and secure environment for users, ultimately enhancing overall operational efficiency and user satisfaction. Advantages - This is a long-term contract 3-year contract opportunity - Hybrid is preferred but open to remote work Responsibilities Regular reports detailing application performance, resource utilization, and potential bottlenecks. Recommendations for optimizing application configurations and parameters to improve performance and cost-efficiency. Logs detailing the application's security updates, patches, and compliance measures. Documented access controls, permissions, and user management strategies for the application. Plans for upgrading application components and dependencies to newer versions for enhanced features and security. Downtime schedules to notify stakeholders about maintenance activities and upgrades. Records of incident responses and ticket resolutions, including timelines and actions taken. Reports evaluating the performance of the cloud infrastructure and recommending optimizations. Documentation ensuring compliance with industry standards and regulations related to application systems. Configurations and documentation for automated monitoring and alerting systems to track application health and issues. Training materials for end-users or client staff on using and managing the cloud application effectively. Qualifications - 7 +to monitoring and troubleshooting cloud application performance, resource utilization, and system health with the intent to effectively manage and optimize application configurations and resources, and scale based on usage patterns and demands as needed. Summary The nature of the work is to act as the System Administrator (Cloud App Maintenance and Support) – Level 3 with a focus on Cloud Application Maintenance and Support resource ensures the cloud applications’ optimal performance; this role includes managing configurations, monitoring system health, and troubleshoot issues, ensuring a reliable and secure environment for users, ultimately enhancing overall operational efficiency and user satisfaction. Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.