Pharmacy Operations Manager

  • Burnaby
  • Carerx

Job Details

Description

About CareRx Corporation

CareRx is Canada’s leading provider of specialty pharmacy services to seniors. We serve more than 96,000 residents in over 1,600 seniors and other communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres that allows us to deliver medications in a timely and cost-effective manner. We take an active role in working with our home operator partners to promote resident health, staff education, and medication system quality and efficiency.

Whether you do your best work in a dispensary, in a clinical setting, in an office, or on the road, we have an opportunity for you.

Compensation: $67,500 - $82,500/year

Actual pay rate will be based on the individual candidate’s credentials and experience for the role with CareRx.

Position Summary:

The Pharmacy Operations Manager is a regulated team member that plays an integral part in the day to day operations of the pharmacy. Leveraging CareRx systems, the Operations Manager is a people leader who will be a part of the management team to ensure consistent production, quality assurance and dispensing requirements to our customers. The Operations Manager will be responsible for their team’s scheduling, new hire training, team skill and performance development in alignment with daily and long term goals of the pharmacy. The Pharmacy Operations Manager embodies and reinforces CareRx’s Mission, Vision and Values commitments as a way to support a positive team culture.

Compensation: 

Actual pay rate will be based on the individual candidate’s credentials and experience for the role with CareRx.

Your Day To Day:

  • Responsible for overseeing the deliverables of all pharmacy team members (which include, but are not limited to, operations pharmacists, hybrid pharmacists, pharmacy assistants, and registered technicians).
  • Collaborate with the Pharmacy Manager ensuring day-to-day operations of the pharmacy dispensary are completed accurately and on time in connection with team members across workstations, while meeting or exceeding audit/regulatory requirements.
  • Display a discipline to manage to the CareRx Company-wide SOPs, Lean processes, Best Practices, KPIs, Quality and Efficiency and Process Improvement.
  • Collaborate with regional, senior and executive team members for the review/development of company-wide initiatives and strategic vision.
  • Foster and maintain relationships with current clients to ensure high levels of customer satisfaction, displaying focused repeatable and disciplined execution in meeting customer requirements.
  • Be responsible for scheduling (labour allocation across stations), inventory management, payroll activities, paying bills, drug recalls, medication incident report, and other manager and non-manager-specific activities for the business.
  • Responsible for all related staffing needs: recruitment, training, development, coaching, performance management, and addressing concerns.
  • Participate in various special projects such as new business transition processes; evaluation of services with external vendors and stakeholders; or other projects pertinent to the pharmacy.
  • Support and collaborate with business development regarding prospective clients and attend and participate in professional conferences and/or stakeholder meetings, if applicable.
  • Promote and embody
  • Display a daily ability to respond to challenges, act with a sense of urgency, action-orientation, while promoting and embodying CareRx’s unique Mission, Vision, and Values: Collaboration, Accountability, Responsiveness and Excellence.
  • What You Bring To The Team

  • Registered as a Pharmacy Technician and in good standing with the College of Pharmacists of BC
  • Previous management or lead experience an asset
  • Strong leadership, delegation and team building skills
  • Ability to work effectively within a team
  • Self-directed, requiring minimal supervision and ability to work independently
  • Knowledge of Kroll, automated packaging and inspection machine software, Microsoft Office and all applicable eMAR platforms an asset
  • Ability to be able to remain unbiased when assigning tasks and resolving disputes
  • Business and financial acumen is an asset
  • Highly organized and possess excellent time management skills
  • Skilled in critical thought processes and be able to prioritize appropriately
  • Must demonstrate initiative and creativity
  • Motivated to achieve results that reflect a high standard of quality
  • Must demonstrate good listening skills and be adaptable to changes in job environment
  • What you will love about working for CareRx:

  • Professional Licensing, Membership, and Insurance reimbursement
  • RRSP Matching
  • Perkopolis Employee Discount Program
  • Corporate Gym Membership
  • Continuing Education and Professional Development
  • Monthly, Quarterly and Annual Employee Recognition and Service Awards
  • National Culture Events (Holidays, Team Lunches, Contests, Wellness)
  • Employee and Family Assistance Program (EFAP)
  • Internal growth opportunities
  • Application Process

    CareRx welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Interested, qualified candidates are encouraged to apply.

    All applicants must successfully pass satisfactory background screening (depending on the role - Criminal Record Check, Credit Check, Driver’s Abstract, Education Verification, Current Professional Registration) and referencing. Background screening will be completed after an offer of employment has been extended and accepted.

    #INDHP

    Qualifications

    Skills

    Behaviors

    Preferred

    Leader

    : Inspires teammates to follow them

    Dedicated

    : Devoted to a task or purpose with loyalty or integrity

    Detail Oriented

    : Capable of carrying out a given task with all details necessary to get the task done well :

    Motivations

    Preferred

    Self-Starter

    : Inspired to perform without outside help

    Goal Completion

    : Inspired to perform well by the completion of tasks :

    Education

    Experience

    Licenses & Certifications