Customer Coordinator Manager

  • Ottawa
  • Lifemark
Customer Coordinator Manager - Pro Physio & Sport Medicine Centre StrandherdPermanent Full-Time Location:  Ottawa, OntarioAre you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at Pro Physio & Sport Medicine Centre Strandherd, a Lifemark Health Group company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a Customer Coordinator Managerwho shares this same philosophy. Why Lifemark?  Working with our understanding Clinic Director and having a positive and comforting work environmentOpportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven teamCompetitive compensation with an excellent benefits package for our permanent employeesPathways for management and corporate leadership Nationally recognized brand with a strong digital presenceDiverse, stable, caseload with the flexibility to integrate pre-existing clientsQualifications & Core Competencies:High School Diploma, G.E.D. or equivalent 1-5 years of experience in a clinical or similar environment Current enrolment or graduation from a college diploma program in a related field an asset Excellent customer service skills and telephone etiquetteHigh degree of organizational skills and ability to prioritize and multi-task A “self-starter” with an ability to work independently and collaboratively in a team environment Ability to communicate in the Greek language is an asset Ability to hit the ground running in a busy and fast-paced working environment Strong computer and data entry skills preferably in MS Office -Word & ExcelNew Graduates are welcome to apply Primary Responsibilities:Creating an environment that is welcoming and warm to the patientsDealing effectively with customer and patient inquiries as well as complaintsManagement of reception area Maintaining Accounts Receivable Accurately entering incoming payment and monthly deposit reconciliationEnsuring timely entry, accuracy and completeness of all patient data in the Lifemark Patient System including intake, assessment and discharge informationTimely submission of forms to insurance companies and stakeholdersExpense and petty cash processing and controlObtain and promote GMB reviews and coach staff on the sameAccounting controls and reportingManage payroll, including accuracy, communications and meeting deadlinesClinic office management & administrationAdherence to all company protocolsApply today! Visit