Order desk representative and sales coordinator- Dollard Des Ormeaux

Our client in the West Island in Dollard Des Ormeaux is currently looking for a order desk representative and sales coordinator representative. Our client a well-established company which currently markets products both winter and summer products for Canadian market. We are presently looking for a very enthusiastic and ambitious customer service representative to join the team for a full –time immediate position Dealing with a few hundred stores Canada-wide and importing sporting goods from more than 10 countries overseas are our daily challenges. Advantages Monday-Friday 9AM-5PM Salary $40,000-$50,000 Full medical and dental benefits Sporting goods purchased at certain deals/discounts We offer an employment in a dynamic and relaxed environment, where the company moto is “Always Good Times” is being lived daily. Annual performance bonus Responsibilities Answers retailers phone calls and emails to take orders, provide information about products, availability, prices and other relevant information. A to Z management and coordination of all outbound shipments Communicate with external 3rd parties (warehouses/trucking) and enter orders accordingly. Assist clients in resolving order issues and follow up by email and / or telephone. Advise customers about winter and summer outdoor products to close sales. Entering orders received by phone or webstore. Other job related assigned by the supervisor. Work closely with all sales representatives. Verify each order to ensure that the information is accurate (product, quantity, price, shipping date, special requirements, etc.). In case of customer complaints or product return, investigate, initiate the paperwork and take immediate action in order to satisfy the customer. Always display competence, courtesy and profession Qualifications  DEC/College degree along with 2 years’ experience in coordination or similar market-related experience.  Must be computer literate (Word, Excel).  Bilingual (French and English, spoken and written).  Excellent interpersonal skills.  Excellent organizational and time management  Adaptable, empathetic, patient and a positive-attitude are key requirements of this role;  Being sportive, preferably in individual outdoor sports, is an additional asset If interested in this role or know someone who would be a good fit. Please send your CV to brandon.freger@randstad.ca or sean.lynch@randstad.ca or melissa.cumetti@randstad.ca or give us a call at 514-695-3315. Summary Why Randstad? There are a lot of good jobs, great companies and great bosses. At Randstad, we're here to help you find the right fit. If you don't have a Randstad profile yet and are interested in this position, we invite you to call us at 514.695.3315 and ask for Brandon or Sean to arrange a meeting with you. You can email your resume to brandon.freger@randstad.ca / sean.lynch@randstad.ca / melissa.cumetti@randstad.ca Please add us on LinkedIn - https://www.linkedin.com/in/sean-lynch-370492126/ - https://www.linkedin.com/in/brandon-freger-ba340392/ - https://www.linkedin.com/in/melissa-cumetti-2ab401169/ For a complete list of all available jobs by division, visit www.randstad.ca. We look forward to hearing from you Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.