Store Manager

Store Manager Superior Tirecraft, Mount Forest ON

Tirecraft Ontario is a proudly Canadian owned and operated expert in tires and tire services. We are presently seeking a qualified individual to fill the position of Store Manager to oversee employees, support sales and grow, maintain customer relationships, and day-to-day operational activities. We are looking for someone who is up for a challenge and is willing to jump in to do what it takes to provide the best possible service.

Benefits :

• Benefits Package including Health and Dental coverage + more
• Employee Assistance Program (EAP)
• Employee Purchase Program (deals deals deals!)
• Birthday off with pay
• Endless paid training
• Future ownership opportunities; Employee Stock Ownership Plan

Responsibilities :

• Support and promote profitable sales and service grow, by facilitating outstanding customer service in all business segments.
• Achieve annual sales, margin, expense and profit objectives for the store.
• Establish annual performance objectives with each Team Member that is linked to the overall business plan for the store.
• Review/establish career goals/aspirations and put training resources in place to support team member’s objectives.
• Develop and implement advertising and promotional programs per the annual business plan.
• Monitor controls on all Company assets (on an ongoing basis) including inventory, receivables, payables, equipment, tools, vehicles, etc.
• Ensure all business activities are conducted per the prescribed operations guidelines and policies.
• Conduct process reviews with team on a regular basis to ensure process of continuous improvement is achieved.
• Ensure phones are answered promptly and customers are serviced in a timely, thorough, and professional manner.
• Continually support and communicate with Team Members clearly, defining responsibilities and expectations.
• Conduct monthly staff meetings to review store performance, changes required, gain staff input, incorporate Health and Safety review and inspection, Peer Charts, Progress, Customer Service, and Shop Cleanliness.
• Foster a work environment where Health and Safety is the team’s number one priority.
• Ensure workers under their supervision receive adequate training in their specific work tasks to protect their health and safety.

Qualifications

• Minimum 5 years’ experience in a Management role
• 1-2 years’ experience in a Service Advisor role
• Computer literate and strong accounting/financial knowledge
• Understanding of the maintenance required on all operations service equipment’s
• Knowledgeable of Health and Safety regulations and training
• Business Experience - Secure and manage Company assets while achieving Company ROI objectives
• Communication and problem solving skills
• Ability to engage the team
• Valid Driver’s License with a clean abstract
• Maintain a professional and clean appearance at all times.

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