Bilingual (English-french) Customer Service Claims

IMMEDIATE OPPORTUNITY AVAILABLE

Bilingual (English-French) Customer Service Claims Specialist :

• Based in our Bowmanville Head office.
• Monday to Friday, 9am to 5pm (40 hrs).

Main day to day responsibilities :

• Check in /communicate with customers to help resolve their claim/issues.
• Address and close open claims efficiently and in a time sensitive manner.
• Accurately and efficiently record required data in claims database.
• Build trust with retailers and consumers by resolving issues in a timely manner.

You are the ideal person if you are :

• Bilingual-French & English.
• Comfort/experience with Outlook and Excel would be beneficial.
• Great communicator who’s proficient in problem solving.
• Willingness to learn.
• Performance driven.
• Resourceful
• Ability to adapt quickly with great time management skills.
• Organized to meet deadlines & work well under pressure.
• Empathetic & patient with a passion for helping people.
• Amazing attention to detail.
• Thriving in a fast-paced fun environment and can put yourself in the customers shoes.

Training will be provided.

Job Types : Full-time, Permanent

Salary : $40,000.00-$42,000.00 per year

Benefits :

• Company events
• Dental care
• Discounted or free food
• Extended health care
• Life insurance
• On-site gym
• On-site parking
• Paid time off
• Profit sharing
• Store discount
• Vision care
• Work from home

Schedule:

• 8 hour shift
• Monday to Friday

Education :

• Secondary School (preferred)

Experience :

• Customer service: 1 year (preferred)

Language :

• French (required)

Ability to Commute:

• Bowmanville, ON L1C 4P8 (required)

Work Location: In person