Undergraduate Administrator and Communications Officer

Undergraduate Administrator and Communications Officer Date Posted: 04/30/2024 Req ID: 37170 Faculty/Division: Faculty of Arts & Science Department: Dept of Germanic Languages & Literatures Campus: St. George (Downtown Toronto) Position Number: 00056396 Description: About us: The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world. Your opportunity: Reporting to the Chair and Associate Chair, Undergraduate, the incumbent will play a pivotal role in administering and providing student support to the Department of Germanic Languages and Literatures’ undergraduate programs. The position acts as the first point of contact undergraduate student program issues and supports the development of the undergraduate program by analyzing program delivery and internal processes and recommending improvements. The incumbent will develop strategies to promote the undergraduate program, maintain the department’s communications platforms and help promote the department’s exciting activities by coordinating internal and external messages and establishing outreach and leading community engagement events. The Undergraduate Administrator and Communications Officer will be responsible for developing and implementing social media operational procedures and best practices that support strategic objectives. Your responsibilities will include: Advising students on academic and/or financial matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background Providing detailed information on program and/or course eligibility requirements, procedures, policies and deadlines Analyzing statistical information to inform enrollment projections and planning Leading seminars and/or workshops Delivering student recruitment presentations Coordinating the preparation and distribution of program and/or course material Writing and editing digital communications Maintaining information on digital platforms Essential Qualifications: Bachelor's Degree in Arts or an acceptable combination of equivalent experience. Minimum four years of recent and relevant undergraduate administrative experience in a post-secondary education institution. Experience working in a bilingual environment (German and English) with a strong command of grammar in verbal and written English and German. Experience drafting, proofreading, and editing correspondence in German and English. Experience administering humanities programming and knowledge of general trends in humanities disciplines. Experience providing front-line student advising services and detailed information on programs of study and other related information through both face-to-face and digital media. Experience coordinating tasks for projects and other strategicinitiatives with stakeholders. Experience producing promotional and outreach materials. Experience coordinating and implementing creative communication initiatives, preferably in a non-profit or an academic environment. Experienceadministering scoial media platforms and writing for a web audience. Familiarity with posting, tagging, and sharing strategies and procedures in popular social media platforms (e.g. Facebook, Instagram, X, YouTube, Reddit, etc.) Advanced skills with Microsoft Office (e.g. Word, Excel, PowerPoint, Outlook). Intermediate experience using ROSI, ROSI Express, Degree Explorer, Quercus, or similar student information systems, to enter data, retrieve information and compile reports. Demonstrated skills and ability to provide effective guidance and advice to students in a responsive, empathetic, thoughtful and discreet manner. Demonstrated strong student service orientation and experience fostering equity, diversity and inclusion in a post-secondary environment. Working knowledge of graphic design principles for digital and print communication. Assets (Nonessential): Knowledge of Faculty of Arts and Science curriculum policies and regulations. Master of Arts in German Studies or Humanities Discipline. To be successful in this role you will be: Communicator Intuitive Multi-tasker Organized Possess a positive attitude Problem solver Responsible This role is currently eligible for a hybrid work arrangement, pursuant to University policies and guidelines, including but not limited to the University of Toronto’s Alternative Work Arrangements Guideline. Closing Date: 05/08/2024, 11:59PM ET Employee Group: USW Appointment Type : Budget - Continuing Schedule: Full-Time Pay Scale Group & Hiring Zone: USW Pay Band 12 -- $78,308 with an annual step progression to a maximum of $100,144. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol. Job Category: Student Services Lived Experience Statement Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position. .buttontext00b26598368a4abe a{ border: 1px solid transparent; } .buttontext00b26598368a4abe a:focus{ border: 1px dashed #25355a !important; outline: none !important; } All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. Diversity Statement The University of Toronto embraces Diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission. As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP . Accessibility Statement The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission. The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities. If you require any accommodations at any point during the application and hiring process, please contact uoft.careers@utoronto.ca . Job Segment: Communications, Copy Editor, Proofreading, Graphic Design, Drafting, Creative, Marketing, Engineering