front desk agent

  • Blackfalds
  • Blackfalds Motor Inn

Education: Secondary (high) school graduation certificate Experience: Experience an asset Work setting Hotel, motel, resort Remote location Tasks Register arriving guests and assign rooms Process group arrivals and departures Take, cancel and change room reservations Provide information on hotel facilities and services Provide general information about points of interest in the area Process guests' departures, calculate charges and receive payments Balance cash and complete balance sheets, cash reports and related forms Maintain an inventory of vacancies, reservations and room assignments Follow emergency and safety procedures Clerical duties (i.e. faxing, filing, photocopying) Answer telephone and relay telephone calls and messages Assist clients/guests with special needs Contact customers to deliver requested wakeup calls Provide customer service Computer and technology knowledge Multi-line switchboard Word processing software Computerized bookkeeping system Central reservation system (CRS) Spreadsheet Internet Security and safety Criminal record check Transportation/travel information Own transportation Work conditions and physical capabilities Attention to detail Fast-paced environment Overtime required Standing for extended periods Work under pressure Personal suitability Efficient interpersonal skills Flexibility Judgement Organized Reliability Team player Other benefits On-site housing options Work Term: Permanent Work Language: English Hours: 30 to 44 hours per week