Field Sales Supervisor

About the Role : Key Accountabilities :

1. Leadership and Management

   • Team Coaching and Management
   • Sales Process Management
   • Task and Time Management

2. Presentations - Assisting, Supporting and Coaching

   • High-Stake Presentations
   • Large Groups
   • C-Suite Presentations

3. Negotiations and Closing Opportunities

   • Pricing Variance Approval
   • High-Stake Negotiations and Closing
   • C-Suite Negotiations

Responsibilities : Opening and Closing Opportunities

• Identify/Generate Sales Opportunities and Identify Next Steps:_

• Research potential clients and market segments to identify new sales opportunities.

• Utilize CRM systems to track leads, opportunities, and client interactions.

• Analyze customer needs and pain points to develop tailored solutions.

• Attend industry events, trade shows, and networking activities to generate leads.

• Follow up on leads from various sources such as referrals, inbound inquiries, and marketing campaigns.

• Perform Presentations, Demonstrations, and Training Sessions_:

• Prepare and customize presentations to address the specific needs of prospective clients.

• Demonstrate product features and benefits effectively, both in-person and virtually.

• Conduct technical demonstrations to showcase product capabilities.

• Provide hands-on training sessions to ensure clients understand product usage and maintenance.

• Develop training materials and user guides for clients.

• Address client queries and concerns during presentations and training sessions.

• Negotiate Terms and Close Deals:_

• Engage in discussions with clients to understand their budget and requirements. Prepare and present detailed sales proposals and quotations.

• Negotiate contract terms, pricing, and payment schedules.

• Collaborate with internal teams to ensure proposals meet client needs and company standards.

• Finalize sales deals and secure client signatures/signoffs.

• Manage contract renewals and ensure timely follow-up for future opportunities.

Relationship Management

• Maintain Consistent Communication with Contacts:_
• Schedule regular follow-ups with existing clients to ensure satisfaction.
• Address client inquiries and resolve issues promptly.
• Provide updates on new products, services, and industry trends.
• Strengthen Relationships:_
• Develop a deep understanding of clients' businesses and challenges.
• Offer personalized solutions and recommendations to enhance client operations.
• Seek feedback to improve products and services.
• Recognize and celebrate client milestones and successes.
• Establish New Contacts:_
• Identify and target potential clients through networking and research.
• Attend industry conferences, seminars, and social events to expand professional network.
• Engage with prospects on social media platforms and professional forums. Develop partnerships and alliances with complementary businesses.

On-Site Service

• Conduct Measurements, Tests, and Assessments of the Equipment:_
• Visit client sites to perform equipment evaluations and assessments.
• Use specialized tools and techniques to measure equipment, its performance and efficiency.
• Document findings and prepare detailed reports for clients and internal teams. Recommend maintenance schedules and necessary solutions based on assessments.
• Vendor-Managed Inventory:_
• Monitor and manage inventory levels for clients to ensure optimal stock.
• Coordinate with vendors to replenish inventory as needed.
• Implement inventory tracking systems to streamline management processes. Provide regular inventory reports to clients and suggest improvements.
• Install Products and Equipment On-Site if the Field Service Technician is Unavailable:_
• Perform on-site installations of products and equipment when required.
• Ensure installations are completed to company standards and client satisfaction. Conduct post-installation testing to confirm proper functionality.
• Provide basic training to clients on using newly installed equipment.
• Coordinate with the Field Service Technician for any follow-up maintenance or troubleshooting.

Additional Responsibilities:

• Participate in short daily WIP meetings.
• Participate in daily meetings with Inside Sales representatives.
• Participate in sales and one-on-one meetings with the supervisor.

Qualifications :

• Associate degree in business administration, management, or a related field preferred.
• Proven experience in administrative support/ knowledge of the sales department.
• Strong organizational, communication, and collaboration skills.
• Proficiency in using CRM databases and SharePoint platforms.
• Strong customer focus.
• Analytical and problem-solving skills, with the ability to interpret complex data sets.
• Familiarity with data analysis tools, statistical modeling, and forecasting software.

Personal Attributes

Organized and Detail-Oriented: The ability to maintain a well-organized filing system, attention to detail in document management, and a systemat