Adult Bereavement Support Worker

Position Title:                   Adult Bereavement Support Worker, full-time ($23.00 - 28.00/hour) Position Reports to: Adult Bereavement Outreach & Peer Support Worker is accountable to and will report to the Langley Hospice Society’s Executive Director, or designate. Date: April 3, 2024 Position Summary: This is a full-time position, where the Adult Bereavement Support Worker, working closely with Langley Hospice Society Program Staff; including the Adult Bereavement Coordinator, or designate, Palliative Support Coordinator, and Child and Youth Program Team. They will assist with the development and delivery of grief support through 1:1 and group settings; training and support for bereavement support volunteers; and delivery of grief education and resources for the community. They will ensure program delivery meets the needs of our clients and is consistent with the mission, vision, values and approach of the Langley Hospice Society.  This is a full-time role, based on 37.5 hours per week. DUTIES & RESPONSIBILITIES – The successful candidate will: Receive requests for support and/or services through individuals, community organizations, the hospice residence, hospital and the general public. Facilitate intakes for individuals to access one to one and group support programs and services, as appropriate; ensuring confidentiality and appropriate follow-up. Provide individual and group grief support programs through the Supportive Program Centre, and the Doug and Fran MacDonald Langley Hospice Residence. Assist with the development and delivery of 10-week Loss Support Groups for bereavement clients that are client-centred and loss-specific where necessary. Support our adult bereavement volunteers with the development and delivery of in-formal, drop-in coffee groups, our grief companion program, and other volunteer-led, peer support activities for those who are grieving. Gather, maintain, evaluate and report program information to the Executive Director monthly and provide a detailed annual program report. Be an integral part of the team responsible for ongoing program development that is responsive and inclusive to meet the bereavement needs of our growing community. Provide education and support for volunteers, and the broader community. Assist with the development and delivery of bereavement volunteer training at least once annually for our Basic Training Program. Attend and actively participate in monthly program meetings and monthly all-staff meetings, program debriefs, training programs and workshops as required. Work in collaboration with other Langley Hospice Society program staff, and/or staff and volunteers in the planning and implementation of programs and special events as appropriate. Maintain accurate database records. Perform other related duties as assigned. Respond to the requests of people both over the phone, via email and in person in a courteous, respectful and timely manner. Maintains a current knowledge of and adheres to all Langley Hospice Society policies and procedures and approach to service delivery. Qualifications: A relevant professional degree and/or comparable combination of education and experience. Additional education/training and/or  experience in grief/bereavement, hospice/palliative care an asset. Successful completion of a criminal record check. Minimum 3 – 5 years of experience working in the non-profit, social service and/or healthcare sector, including experience with group facilitation, volunteer supervision and/or management. Must maintain a valid BC Driver’s License and have access to a vehicle. Skills and Abilities: Experience working with bereaved and grieving adults. Ability to understand and embrace the philosophy of hospice/palliative care. Creative; ability to develop engaging and relevant, art, recreation, educational and social activities for the grieving. Effective one-to-one and group communication and facilitation skills. Non-judgmental, inclusive; has a high level of diplomacy, discretion and confidentiality as well as the ability to interact effectively with staff, clients, volunteers and the general public. Team oriented, caring, compassionate, warm, friendly and confident – a natural collaborator. Dependable; flexibility required in hours worked to accommodate client needs i.e. daytime, evening and weekends. Excellent listening, written, oral and interpersonal skills. Strong multi-tasker with excellent organizational and computer skills. Interested applicants should submit a resume and cover letter via email: shannon@langleyhospice.ca Attention: Shannon Todd Booth, Executive Director. No phone calls please.