Business Systems Analyst

Are you a skilled IT professional with experience in business analysis and project management? Our Vancouver government client is seeking a talented Contract IT Business Systems Analyst to join their team on an initial 18-month contract. If you're ready to contribute your expertise to meaningful projects like the replacement of an Incident Management Software, apply now! Advantages • Opportunity to work on impactful projects that contribute to the improvement of essential services in Metro Vancouver. • Collaborative environment fostering professional growth and development through exposure to diverse technical challenges. • Competitive compensation package commensurate with skills and experience. • Flexible work arrangements including options for remote work, promoting a healthy work-life balance. • Access to training and certification programs to further enhance your expertise in IT systems and project management methodologies. Responsibilities • Act as a business analyst and project manager on IT projects, overseeing tasks such as the replacement of Incident Management Software and other future projects. • Collaborate closely with the Business Systems Division Manager, Supervisor, and business clients to understand requirements and deliver effective solutions. • Troubleshoot and resolve technical issues related to IT infrastructure and enterprise systems, ensuring smooth operation of business processes. • Conduct thorough analysis of business processes and systems planning, identifying areas for improvement and proposing alternative solutions. • Document and analyze various information, prioritize resources, and create comprehensive requirements documents, business cases, feasibility studies, and cost-effectiveness analyses. • Serve as a liaison between client departments and contractors, facilitating communication, resolving service problems, and providing guidance to project teams. • Implement Agile practices and frameworks, ensuring efficient project delivery and alignment with organizational goals and objectives. Qualifications • Strong understanding of the Request for Proposal (RFP) process. • Thorough knowledge and experience to troubleshoot and resolve technical issues. • Strong understanding of automated and manual testing. • Strong understanding of IT infrastructure and interdependencies with enterprise systems, vendor and in-house built systems. • Project Management Professional (PMP) designation is not required, however would be considered an asset. • Certified ScrumMaster (CSM) and Certified Scrum Product Owner (CSPO) designations are not required, however would be considered an asset. • Understanding and experience in front and backend development. • Understanding and experience in no code/low code development. • Strong knowledge of Azure DevOps. • Thorough knowledge and experience with review/implementation of key PMO processes. • Thorough knowledge and experience with implementation of Agile practices and frameworks. • Thorough knowledge of problem definition and analysis related to business processes and systems planning. • Considerable knowledge of information technology components, processes and developments related to the work performed. • Ability to document, analyze and assess a variety of information, identify priorities and resources and propose alternative business processes. • Ability to establish and maintain effective working relationships with a variety of internal contacts and to provide advice and assistance on matters related to the work. • Ability to communicate effectively orally and in writing and to present proposals in non-technical language. • Ability to perform assigned duties under minimum supervision. • Ability to create documents requirements, prepares business cases, conducts feasibility studies, and analyzes cost effectiveness. • Ability to act as a liaison between client departments and contractors; assists in the resolution of service problems and issues; provides advice and guidance to other staff engaged on projects of less complexity. Summary Join our client and be part of a dynamic team driving impactful change in essential services. If you're a skilled IT professional with a passion for project management, problem-solving, and continuous improvement, apply directly to this job ad or reach out to your Randstad Digital representative immediately! P.S. Don’t forget that when you update your profile on Randstad.ca it helps us find you faster when we do have roles that match your skills! So even if this role isn’t for you please update your profile so we can find you! We look forward to supporting you in your job search! Good luck! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. 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