Customer Service Assistant & Website Assistant

  • sylvan lake

The Baby Footprint team is a family oriented crew. Our goal is to provide families with eco friendly and natural products in a supportive and loving experience.

We support are team members and our customers, and love watching the familes we serve, and work along side with, grow!

Our work environment includes:

  • On-the-job training
  • Company perks
  • Lively atmosphere
  • Safe work environment

Join the team at our boutique in Sylvan Lake. Baby Footprint is seeking motivated individuals with a passion for eco friendly practices, babys & kids gear, and natural products. Basic Tasks, Skills & Requirements: - Welcome in store customers by determining their shopping inquiries and needs. Educate customers by presenting and explaining the products we have available.

  • Welcome and engage with the customers' children. Assist customers who have higher needs such as elderly or mothers with multiple children.

  • Accurately operate a register/Point of Sale system, and handle cash and credit card transactions.

  • Count, organize and balance cash drawer. Adheres to Baby Footprint cash handling policies and procedures

  • Keep a tidy & clean front counter space.

  • Multitasking skills an asset.

  • Stock & Organize store front shelves, create visual displays that are aesthetically pleasing for customers to shop.

  • Receive new shipments, accurately account for items coming in, and input them to website for sale.

  • Inventory management tasks, such as regular counts of on hand inventory, as well as organizing existing inventory in 'first sale' order - managing items with expiration dates

  • Package online orders and prepare for local pick up or shipping as necessary

  • Assist with website management such as product listing creations and maintenance.

  • Shopify experience an added asset

  • Social media experience and assistance an added asset

  • General housekeeping required, such as cleaning the customer bathroom, sweeping and mopping floors, and dusting shelves as required. We are seeking individuals with flexible schedules for week day work, and weekend work. Afternoon/closing shifts are mandatory. Hours of operation are Monday to Friday - 9AM to 530PM. Saturdays 9AM - 430PM. Ability to work independently through the closing shift is required *Qualifications / Skills:

    • Customer service
  • People skills

  • Action oriented

  • Organization

  • Previous customer service experience preferred

  • Previous cash handling experience preferred

  • Love of eco friendly products required.

  • Basic math & counting skills required

  • Must be able to work independently with limited supervision *Education, Experience, and Licensing Requirements:

    • Prior customer service required
  • Familiarity with telephone, google, and point-of-sale software.

  • Shopify experience preferred

Job Types : Full-time, Part-time Part-time hours: 16-40 per week

Salary : $15.00-$18.00 per hour

Benefits :

  • Casual dress
  • Discounted or free food
  • Flexible schedule
  • On-site parking
  • Store discount

Schedule:

  • Monday to Friday
  • Weekend availability

Work Location: One location