Client Solutions Manager

Welcome to Gallagher – a global leader in insurance, risk management, and consulting services. With a growing team of more than 45,000 professionals worldwide, we empower businesses, communities, and individuals to thrive. At Gallagher, you can build a career whether it’s with our brokerage division, our benefits and HR consulting division, or our corporate team. Experience The Gallagher Way, a culture fueled by shared values and a collective passion for excellence. Join one of our dynamic teams, where you'll play a pivotal role in shaping Gallagher's future and unlocking unparalleled opportunities for both clients and yourself. We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply. How you'll make an impact How You Will Affect the Business You will be supporting a designated portfolio of clientele, playing an essential role in business retention, and ultimately ensuring clients have a seamless renewal experience. This role will update documents on company portals, prepare renewals and endorsements, process web-based changes. Assist in crafting client presentations, preparing RFPs and further strengthening insurance partner relationships. You will continue to build insurance subject matter expertise and upgrading skillsets through training on specific coverage lines, insurance products and client management systems. Identify areas of opportunity for process improvement, making full use of available CRM capabilities, technology and other Gallagher resources. What Makes You Successful With a passion for acquiring new skills and tackling new challenges, you seek a role where you will not only learn the business of insurance but also role that will allow you to have an immediate impact. Being in a fast-paced, dynamic environment brings out the best in you. You’re always able to prioritize effectively which allows you to exceed client expectations every time! Working collaboratively and building relationships comes naturally to you, whether that’s with clients or colleagues - people love working with you, and you with them. Insurance is a highly technical field, but that complements your keen eye for detail – always being able to maintain the highest level of accuracy in your work. Highly tech-savvy, with an ability to learn new systems, tools and processes. About you Secondary School Diploma required, College or University Degree strongly preferred. Successful completion of Insurance Broker License within 6 months of start date. A year of professional work experience required. Experience in an Insurance Brokerage or Customer Facing Environment highly preferred. Knowledge of Microsoft Office considered an asset. An interest in pursuing Insurance Designations highly preferred (i.e. CAIB, CIP, CRM). What We Can Offer You Gallagher offers competitive salaries and benefits, including; medical, dental, vision plans, life and accident insurance, pension plan, employee stock purchase plan, educational expense reimbursement, employee assistance programs, and training programs. We are an equal opportunity employer which values diversity in the workplace. As an equal opportunity employer we support and are happy to accommodate any individual needs in keeping with the relevant Human Rights, Accessibility and Employment legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process.