Budtender (Part-time)

  • Chatham-Kent
  • True North Cannabis Company

About Company : True North Cannabis Co. is an emerging Cannabis retailer that believes in providing our clients with high-end, affordable cannabis and cannabis accessories across Ontario.

About Position : True North Cannabis’ Budtenders' role is to help all guests - navigate the wide world of recreational cannabis. As a purveyor, you are passionate about cannabis and are up to date with the industry.

You will include True North's element of culture and passion in your interactions with guests which creates a rich and meaningful dispensary experience. Budtenders will provide guidance and educate customers so all of True Norths’ guests will have a safe and enjoyable cannabis experience.

Responsibilities :

  • Confidently represents True Norths’ brand and makes a positive first impression: smiles, makes eye contact, responds to guests with an appropriate sense of urgency
  • Demonstrates that guest service is their number one priority
  • Educate customers on cannabis products and how to safely consume cannabis
  • Facilitate the sale of regulated cannabis by discussing cannabis products and engaging customers in a variety of cannabis accessories
  • Demonstrate a high level of cannabis knowledge and curate experiences that go above and beyond expectations
  • Adhere to all legislative requirements of cannabis retailers, including federal, provincial, and municipal legislation
  • Perform reception duties as needed
  • Check Identification and/or credentials of guests
  • Fulfill guest orders and support with inventory management to ensure guests have access to the right stock to drive sales
  • Organize, receive and categorize cannabis products and accessories
  • Effectively utilize compliant POS systems (Cova and Dutchie)
  • Follows proper cash handling procedures
  • Ensure the cleanliness of the store is maintained on a daily basis
  • Seek opportunities to contribute to and improve business results on a daily basis
  • Support with completing all tasks and duties, as assigned
  • Demonstrate high levels of integrity and personal responsibility
  • Open to feedback, coaching, and continuous improvement
  • Other duties as required.

Physical Demand Requirements :

  • Frequent reaching above waist, chest, and shoulder level as well as below waist level
  • Continuous standing on tiled surfaces for all tasks
  • Frequent lifting of boxes of supplies
  • Occasional lifting weighing between 5 - 40 lbs vertically from floor to knuckle height, knuckle to shoulder height

Qualifications :

  • Valid Cannsell Cannabis Retail Certification
  • Strong customer service skills;
  • A clean criminal background check from local authorities
  • Ability to work in a fast-paced environment
  • Must be a team player
  • Excellent written, oral, and interpersonal skills
  • Availability for shift work alone or as part of a team any time between 9:00 am to 11:30 pm, Monday to Sunday
  • Basic skills in math and proficiency as a cashier
  • Extensive knowledge of cannabis products and accessories is an asset
  • A personal connection to the community is an asset- We thank all applicants for their interest in working for True North Cannabis Co. Only those who are selected for an interview will be contacted._