Customer Service/ Tech support

  • Lacombe
  • Express Employment Professionals Red Deer, Ab
Job description Customer Service/Technical Support – Starting up to $50,000 A Lacombe company is searching for Customer Service/Technical Support, they will have core responsibilities in technical customer support. Our team based and professional work environment allows the Technical Customer Support to be the first step in helping customers. This position troubleshoots electronic components and systems with clients & technicians. In this role you need to be able to read electronic data sheets and wiring diagrams, the ability to understand electronic fundamentals, system correlations and proper phone etiquette is essential. This innovative company is moving fast and often promotes from within. Some overtime hours are offered. Our Customer Service Technician is vital to our success. Job highlights: · Positive customer impact and work environment · Starting wage paying up to $50,000/year depending on skills & experience · Team based atmosphere What we look for: · Basic understanding of Microsoft Office Suite · Ability to resolve challenges professionally and clearly · Ability to maintain a calm demeanor and supportive attitude in all customer interactions · Understanding of electronic fundamentals and system correlations · Previous technical customer support experience (1 Year minimum) Apply online: https://www.expresspros.com/reddeerab/ #INDCORE Job Types: Full-time, Permanent Pay: $45,000.00-$50,000.00 per year Benefits: Dental care Extended health care On-site parking Vision care Flexible Language Requirement: French not required Schedule: 8 hour shift Day shift Monday to Friday Overtime Weekends as needed Supplemental pay types: Overtime pay Experience: Technical Support: 1 year (required) Customer Support: 1 year (required) Work Location: In person