front desk agent (B670)

  • Pincher Creek
  • Heritage Inn Hotelnvention Centre
  • Education: No degree, certificate or diploma
  • Experience: 1 to less than 7 months

Tasks

  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Provide general information about points of interest in the area
  • Process guests' departures, calculate charges and receive payments
  • Maintain an inventory of vacancies, reservations and room assignments
  • Follow emergency and safety procedures
  • Clerical duties (i.e. faxing, filing, photocopying)
  • Answer telephone and relay telephone calls and messages
  • Contact customers to deliver requested wakeup calls

Screening questions

  • Are you available for shift or on-call work?
  • Are you available for the advertised start date?
  • Are you currently legally able to work in Canada?
  • Are you willing to relocate for this position?
  • Do you currently reside in proximity to the advertised location?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?

Other benefits

  • Free parking available
  • On-site amenities
  • Other benefits
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 to 40 hours per week