I.T. Administrator (CNU235)

The Jim Pattison Auto Group has a rare opportunity for an I.T. Administrator to join our team. If you are a Network and Hardware experienced individual who is reliable and highly organized, this job is for you! Why join us... - Competitive wages. - Exclusive discount offers. - Comprehensive benefits package. - Recognition and rewards program. - From Customer Service to Administration, we have opportunities for growth and development. - Amazing colleagues and a great working environment. A day in the life... Reporting to the Manager, I.T. Services, you will be responsible for providing technical support and troubleshooting for computer hardware, software, and operating systems by: - Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware - Assist with troubleshooting and resolving technical problems for end-users in a timely manner. - Install, configure and maintain computer systems, peripherals and software - Perform the routine maintenance tasks, such as system updates and backups, equipment inventory, endpoint protection software. - Assist with onboarding and offboarding process for employees, including setting up the workstations and software. - Document and track technical issues and resolutions using our ticketing system. - Liaise with external contractors/suppliers for the repair of computer peripheral equipment. - Network Support – support for Network devices situated on-site (Wireless AP, POS, Router, Switch) - Maintaining accurate and up-to-date documentation through the change management process. What we look for... - Certificate or College Diploma in Information Technology, Computer Engineering Technology or related discipline - 2+ years’ experience in IT helpdesk/support experience in a multi-site environment. - Strong problem-solving skills. - Excellent oral and written communication skills. - Ability to work independently and under pressure, with good communication skills. - Troubleshooting experience with Microsoft Windows OS, Microsoft Office as well as computer hardware and network. - Solid understanding of networking knowledge including IPv4/IPv6, DHCP, and DNS. - We require a valid provincial driver's license and a positive can-do attitude! We would like to thank all applicants for their interest in this exciting opportunity, however, only those selected for an interview will be contacted directly. Apply Now