(M-738) - Snow School Desk Agent

Overview Castle Mountain Resort is currently seeking a self-motivated individual who is able to take an organizational and customer service role within the snow school. Reporting to the Assistant Snow School Director and Program Supervisor this position is responsible for organizing and assisting with day to day operations, booking lessons and assisting with the coordination of on snow instruction. What We Offer You: Opportunity to work in the beautiful Southern Alberta Rocky Mountains Complimentary Castle Mountain Resort season pass Discounted or complimentary season pass for spouse/dependents $17/hour and up depending on experience and number of years worked at CMR or relative experience Reciprocals to experience other resorts Uniform Discounts around the resort Responsibilities Daily start up procedures and set up Selling and booking lessons and activities in person, on the phone and via email using Paradocs Having a strong knowledge of products and packages Be capable of multi-tasking and working in a fast-paced environment Strong computer skills are required, must be familiar with MS office Cash handling and daily cash outs Have strong organizational skills Have strong attention to detail Be polite, patient, understanding, and have a positive attitude Qualifications High School Education (post-secondary preferred) Knowledge of skiing and snowboarding abilities Work Experience: Experience with MS Excel and Point of Sale Software CASI/CSIA (or international equivalent) considered an asset Have previous Guest Service/Reservations experience (snow school considered an asset) Where We Are: Castle Mountain Resort is located at the end of Highway 774, near Pincher Creek, AB. This is a remote work location. There is a communal living Staff Accommodation building on-site for new and returning non-supervisory, seasonal employees. More information on our location and our resort can be found at skicastle.ca Employment Level Full-time Work Conditions Manual dexterity required Lifting or moving up to 10lbs may be required Eligibility Statement Must be legally entitled to work in Canada. Equity Statement Castle Mountain Resort is committed to fair and inclusive hiring practices. We believe in providing equal employment opportunities to all qualified applicants. - Important Instructions For Submitting An Application: Please disable popup blockers before you hit 'Submit'. Once you've submitted your application, please sign into your email to retrieve your username and password to complete the application. In order for your application to be considered, please complete the assessments within your portal in the 'To-do's' section. Successful applicants will be contacted.