Northbay Ops - Operations Administrator

OPERATIONS CLERK Location : 70 Couchie Industrial Rd S Position Type : Full-time - Permanent Reporting : Operations Manager Hours : 8:00am to 5:00pm occasional weekends

Responsibilities : In the position of Operations Clerk your responsibilities will include but are not limited to:

• Must adhere to Miller Waste System safety protocols and must be familiar with occupational Health & Safety Act
• Answering incoming calls and general inquires
• Dispatching residential calls/complaints to Route Supervisor and Drivers
• Working with supervisor’s daily basis to deal with complaints
• Main switchboard operator for all incoming calls, sorting incoming mail as well as courier packages
• You will be required at times to assist the Management team in resolving customer inquiries
• Filing and general maintenance of all office records, update daily records as well as any other general administrative duties as required
• Dispatch Support

Requirements :

• Minimum of 1-2 years of administrative experience
• Highly productive with excellent written, oral and customer service skills
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• Strong attention to detail
• Superior communication and organizational skills are key for this role, as is your ability to manage multiple priorities.