Mechanical Technician

Northern Security is an innovative, customer-oriented leader in locksmithing, key cutting and security solutions. As we continue to grow and expand our operations, we are looking for a conscientious and customer focused Mechanical Technician to join our Sudbury team.

Position Details

• Perform daytime and after-hours service calls and site visits
• Install new/replacement hardware on site
• Perform locksmithing duties such as: picking locks, removing broken keys, re-keying locks to new or existing keys, and cutting various types of keys and high security keys.
• Programming auto keys and remotes
• Calibrate, adjust and clean shop and truck key machines
• Install window kits on existing doors
• Install window security bars
• Sell, deliver, service, and repair safes
• Install, service and repair of automatic door operators and sliding doors
• Install electric strikes on existing/replacement frames
• Pull cable for new installations
• Ability to maintain a clean worksite
• Provide technical support to customers and coworkers
• Educate customers on new and existing products/services
• Prepare products required for field work
• Create, update and maintain service orders and customer records as per Company policy.
• Coordinate with administrative staff and other departments for the purpose of completing projects and work orders efficiently and according to specifications.
• Communicate the status of existing work orders to customers, relevant departments and team members.
• Maintain vehicle inventory, cleanliness and preventative maintenance
• Perform daily vehicle inspections
• Support storefront staff as required
• Open/close/lock-up store front as required
• Participate in year end inventory count
• Adhere to Company policies and procedures at all times
• Maintain confidentiality
• Other duties as assigned

Skills, Qualifications and other Requirements :

• Valid G class driver's license with a clean driver's abstract and clean criminal record.
• The ability to lift up to 50 lbs
• Mixture of driving, sitting, standing, walking, bending, crouching, lifting, pushing, pulling, reaching, working overhead, etc.
• Strong customer service skills
• Ability to maintain confidentiality
• Computer skills (Microsoft Word, Excel, Outlook)
• Excellent communication skills (written and verbal)
• Good decision-making skills
• Exceptional organizational and time management skills
• Problem-solving and research skills
• Ability to work with little supervision
• Available to work 40.5 hours per week, with the potential for overtime hours

Experience :

• Locksmithing: 2 years (preferred)
• Mechanical technician: 2 years (preferred)

License/Certification :

• Class G License (required)

Benefits :

• Competitive wage
• Benefits (medical, dental, vision, disability, life insurance)
• Paid time off
• Paid sick days
• Training program (learn new skills in our industry)
• Great opportunities for advancement
• Uniform allowance
• Potential for company vehicle
• Employee discounts

Northern Security is a family-owned-and-operated company that started as a locksmith providing customers with mobile services. As our customer base grew, we opened our first store in Sudbury, ON. Today, we serve a broad range of services to clients across Northern Ontario.

Northern Security is strongly committed to inclusion and diversity within its community and welcomes all applicants.

Job Types : Full-time, Permanent

Salary : $42,500.00-$52,500.00 per year

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call
• Overtime

Work Location: One location