Service Technician - Urgently Hiring

  • Ottawa
  • Safety Express Ltd.

Job description Role: Service Technician/Warehouse Safety Express Ltd, an Aramsco Company has been serving its clients for over 30 years in the Abatement, Restoration, Industrial Safety and Surface Preparation market. We are currently seeking an enthusiastic team player to fill an open Service Technician/Warehouse role. Job Objective : Key Responsibilities & Accountabilities :

  • Demonstrate a “fire in the belly” attitude, the initiative to take the time to learn product and service offering, and the desire to take advantage of training opportunities provided by the company.
  • Work co-operatively and support all internal partners (Operations, Inside and Outside Sales Teams) and contribute to achieving monthly and annual sales and operational targets.
  • Assessment of equipment for the purpose of providing repair quotes in a timely manner
  • Equipment installation in trucks or trailers.
  • Communicate effectively with customer regarding repair check-ins, quotes, approvals and timelines.
  • Approved repair and maintenance of customer or company owned equipment
  • Check out/check in, clean and maintain rental equipment following company operating procedures
  • Work collaboratively with sales/operations team to set up equipment demonstrations
  • Handle customer calls to troubleshoot or repair equipment
  • Maintain all open service work orders
  • Ensure adequate stock levels of parts (Parts inventory)
  • Maintaining a clean, well-organized and safe work area
  • Ensuring that all appropriate safety regulations are being followed both with regards to personal safety and safety of inventory
  • Adhere to all company policies, procedures, and Company code of Ethics
  • Follow all safety and operational procedures
  • The service technician is responsible for the loss and maintenance of his tools.
  • Warehouse duties may includes: Receiving, picking orders, shipping orders in the most cost efficient manner;Heavy lifting may be required (50lbs)
  • Customer Service duties includes, but not limited to: Review open orders and back orders and following up with vendors on back orders timely manner; Invoice and file packing slips
  • Perform other duties as required

Qualifications :

  • Technical degree or certification; or related field an asset
  • Electrical and/or General Automotive experience will be an asset
  • Knowledge in the abatement, restoration, construction or general safety industries would be an asset
  • Excellent oral communication and organizational skills
  • Ability to work individually and as part of a team
  • Efficient problem solving skills
  • Ability to use computerized software
  • Keen attention to detail
  • Physically able to meet requirements of the job which may include, working in confined spaces, lifting heavy equipment, and bending down frequently
  • The ability to work in a fast paced team environment and manage multiple priorities
  • Must be able to lift 50 lbs

Compensation :

  • Based on experience
  • Full training
  • Opportunity to participate in Health/Dental/Life Benefit programs
  • 3 weeks vacation
  • RRSP Program
  • Wellness Program

Accessibility : Safety Express team Inc. is committed to delivering and improving accessibility in employment for all persons with disabilities. Accommodation are available, and will be provided upon request, to applicants with disabilities to enable their participation in the recruitment, assessment, selection and hiring stages in accordance with Accessibility Standards and the Human Rights Code

Salary : $50,000.00-$60,000.00 per year COVID-19 considerations: All COVID safety protocols are in place

Salary : $50,000.00-$60,000.00 per year