Full Time Key Holder - Sales

ECCO is a Danish shoe manufacturer and retailer founded in 1963 by Karl Toosbuy, in Bredebro, Denmark. The company began with only the production of footwear, but has since expanded into leather production, accessories and small leather goods.

At ECCO our vision is to be the best shoe company in the world. We are the only major shoe company to own and operate our own production and retail facilities. And we constantly innovate to improve our ability to make shoes that follow the foot. At ECCO we are guided by our respect for our heritage, our call for innovation, our quest for excellence, our dedication to care, and our passion.

The Keyholder shares in supervising the total sales management of the store and has a shared responsibility for the total performance of the store.

Job Title: Keyholder - Full time/Part time

Reports to: Store Manager

Core Competencies and Role Responsibilities

• RESULTS DRIVEN / ENERGY LEVEL ON THE FLOOR - Drive sales and manage the overall team selling effort in the store to meet or exceed sales goals and objectives.

• OPERATIONS - Help manage the total operations of the store. This includes stock control and management, shipping and receiving, product replenishment and management, store cleanliness, store maintenance and upkeep, store supplies upkeep and management and ensuring that store physical inventory shortage results are at or below company standards.

• Assist in ensuring compliance with all company policies and procedures through regular store management, staff meetings, and audits. Ensure all employee paperwork is completed accurately and on a timely basis.

• Help to maintain the visual merchandising strategies for the store to create a store environment that provides our customer with a positive shopping experience.

• Maintain a positive attitude and make a valuable contribution towards maintaining ECCO's culture of passion, innovation and sustainability.

• Champion of Excellent Customer Service JD - Keyholder Full-Time & Part-Time

• Demonstrated strong leadership & team Building skills

• Demonstrated strong conflict resolution, problem solving & decision making skills

• Process transactions at the cash register, maintain sales ledgers and make customer refunds and exchanges.

• Other duties as assigned Minimum Qualifications:

• High school diploma or GED equivalent.

• Valid driver’s license is an asset.

• Ability to effectively communicate the features and benefits of our brand and products to customers.

• Basic computer skills.

• Ability to lift up to 50 lbs. on a regular basis.

• Ability to climb ladders.

• Ability to read, write and speak English at a proficient level.

• Ability to work a varied schedule, including evenings and weekends. We care about creating and maintaining strong, positive relationships with our colleagues, our partners, our customers and the societies in which we live and work.

Salary : $16.50-$18.00 per hour

Benefits :

• Dental care
• Employee assistance program
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Paid time off
• Store discount

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Kanata, ON K2T 0K5: reliably commute or plan to relocate before starting work (required)

Experience :

• Customer service: 2 years (preferred)

Work Location: One location