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Job Summary : Main Duties & Responsibilities :
- Build and maintain strong relationships with existing and new patients
- Provide an overall positive patient experience
- Schedule daily appointments, follow up and maintain patient accounts and records
- Assist patient in filling out required intake and medical forms
- Submit insurance claims and do follow ups
- Handle insurance, take payments and prepare billing statements
- Track office supplies and place order for more when necessary
- Provide a constructive positive response to patient feedback and comments
- Maintain safe and professional reception area by complying with procedure, rules and regulations
Required Skills :
- Must be proficient with Paradigm Logic Tech Clinical Software
- Excellent Verbal and Written Communication Skills
- Familiar with Microsoft Office
- Must have the ability to prioritize the daily tasks
- Friendly and Professional Attitude
- Active Listening
- Patience
- Emotional Intelligence
Experience :
- Required minimum 2-3 years of dental office experience
- Dental Assistant Certificate in Level II is preferred
Schedule :
- Tuesday's - Must be available
Job Types : Part-time, Permanent Part-time hours: 16-20 per week
Salary : $21.00-$23.00 per hour
Benefits :
- On-site parking
Flexible Language Requirement:
- French not required
Ability to commute/relocate:
- Guelph, ON: reliably commute or plan to relocate before starting work (required)
Experience :
- Dental receptionist: 1 year (required)
Licence/Certification:
- Certified Dental Assistant Level II (required)
Work Location: One location
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