Restaurant General Manager

A&W Restaurants in Victoria, BC, (Island Burgers Inc.) is seeking a Restaurant General Manager to start immediately. (1023 Government Street)Total Potential Compensation: $68,300 annual / Base Salary: $54,000 annualBenefits which include an extensive single or family Medical/Dental Benefit comprised of Pharmaceuticals, Hospital Care, Paramedical, Medical Equipment, Travel, VisionCare, Basic and Optional Life, AD&D, along with an optional Group RRSP.The McMurray Group is a franchise company with 40+ A&W restaurants extending across British Columbia and the Yukon Territories. Our working environment is based on respect and listening. Everyone's efforts and results are recognized and celebrated.Hours per week: 40Language: EnglishEducation: Secondary School Certificate or equivalent Experience: 3 years of experience in food industry. Supervisory/Management exp. is an asset.ROLEThe Restaurant Manager is responsible for all aspects of restaurant operations including the quality and consistency of the customer experience, adherence to A&W standards, Provincial WCB, Employment and Health Regulations, the development of a motivated and productive team of employees, and ultimately, the growth and profitability of the business.RESPONSIBILITIESBalance key goals – high quality, speed of service and cost control through effective management of the operating system.Responsible for weekly P&L statement of cost of goods, labour costs and direct expenses.Maintains A&W standards and conducts Performance reports regularly; recognizes areas for improvement and acts where improvement is needed.Schedules staff, including self, to operational positions and shift roles.Makes sure all equipment and facilities are in good condition, and plans for maintenance and repairs.Working knowledge of climate goals, ensuring they are practiced daily.Recruits and hires hourly staff (Makes hiring decisions for supervisory and assistant manager positions in conjunction with the Area Manager and HR).Trains, develops, confronts poor performance and terminates staff.Leads meetings.Ensures staff safety and a healthy, motivating work environment applying Daily Climate.Documents critical incidents and reports them to key individuals.Ensures monthly Health and Safety meetings walk through are completed and takes corrective action.Has knowledge of HR policies and makes sure they are enforced.Completes daily, weekly, and period accounting administration.Manages inventory control, ordering, cost control and weekly inventory counts.Applies cash and food cost management principles.Ensures restaurant profitability by managing costs to set thresholds and goals for profitability.Ensures that cleanliness standards and safe food handling practices are met.Ensures high level of service to guests through efficient preparation, stocking, and staff positioning, including self.Responsible for all local store marketing.Manages accidents or complaints, implementing service recovery program.Ensures teams appearance is to standard.QUALIFICATIONSStrong interpersonal skills and proven leadership with supervisory experienceExpertise in all restaurant positionsKnowledge of restaurant Operating SystemsComplete knowledge of Operating StandardsHigh interest in developing othersAbility to do accounting and manage administrative aspects of the operationPREFERED SKILLSAcceptable oral and written business communication skillsCompetency in Windows 10 and Microsoft Office applications, including Word, Excel, and OutlookAbility to give presentationsAbility to build and maintain positive relationships with colleagues and suppliersADDITIONAL NOTESStanding and walking for extended periodsSome heavy liftingPosted: February 1, 2024