Technical Sales & Service Representative

The Opportunity : The Technical Sales Representative is responsible for the management of their applicable sales territory and its daily activities. This position is accountable for achieving annual sales and procurement objectives as well as providing value-added technical services to our producer base. This role is instrumental in ensuring the needs of the producers are met while also achieving chick sales/procurement budgeted volumes and meeting the differentiated product needs of the organization. Snapshot of a Day-in-the-Life :

• Proactively manage a sales territory and all associated sales initiatives required to meet or exceed targeted business objectives
• Maintaining and increasing sales volume of day-old chicks.
• Maintaining and increasing the procurement volume of live chicken, as required.
• The key person managing the customer’s needs while balancing and aligning with internal constraints and operational capacities.
• Provides technical service support to our producers to meet our differentiated product needs and ensure product quality and specifications are met. Examples are Raised without Antibiotics and On Farm Animal Welfare Initiatives but are not limited to only these.
• Networking with other industry stakeholders, broadening sphere of influence and elevating overall sales effectiveness.
• Responsible for executing the chick order process.
• Responsible for resolving all sales claims and complaints in a timely and values consistent fashion.
• Responsible for ensuring daily execution activities are meeting company, producer, and regulatory protocols.
• Strong working relationship with Ontario feed mill representatives as required.
• Demonstration and commitment to Maple Leaf’s Leadership Edge Values.
• Using a Six Sigma approach, to drive forward continuous improvement opportunities

What You’ll Bring :

• Post-secondary education or University Degree in Agriculture, Business, Science or related field (or equivalent work experience) preferred.
• Minimum 1-3 years experience in a sales environment.
• On Farm technical knowledge is an asset.
• Strong working knowledge of live poultry industry, and sales and procurement an asset.
• Proven technical on farm poultry knowledge.
• Excellent sales and negotiation skills
• Demonstrated strong commitment to the Maple Leaf’s Leadership Edge Values.
• Excellent interpersonal skills and ability to influence others
• Excellent verbal and written communications skills.
• Demonstrated analytical, time management, and organizational skills.
• Proven ability to drive sales initiatives and multi-task in a fast pace environment.
• An ability to work independently; be self-motivated and enthusiastic.

What We Offer at Maple Leaf Foods :

• Being part of a high-performance, people-focused company that has an inspiring and unique vision to become the most sustainable protein company on earth, and a deep commitment to sustainable protein across North America.
• An inclusive company culture and a work environment that keeps our people safe, rewards excellence, and empowers everyone to learn and contribute their best.
• A hybrid work model that embraces remote work for eligible roles, helping team members achieve work-life balance—combining the best of both spending time working remotely, benefitting from focus time, and purposeful collaboration in the office setting.
• Competitive Health and Wellness benefits that offer flexibility to meet your individual or family needs, including programs focused on improving mental health and wellbeing. These benefits start on your first day of employment.
• Defined Contribution Pension Plan with company matching that starts on your first day of employment.
• Learning and development opportunities, including workshops, ‘speaker series’ events, and resources that allow you to develop your skills and progress your career.
• Comprehensive tuition reimbursement program that supports continuous learning and development of our team members through investment in eligible degrees, diplomas, professional certification, or trades programs.
• Supporting our deep commitment to community impact, we offer up to two paid days annually to volunteer at a cause of your choice.

About Us : We’re a carbon neutral food company on a purposeful journey to Raise the Good in Food through better nutrition, safer food and workplaces, more humane animal care, and environmental sustainability efforts that protect our planet. We care about our communities and commit to reducing food insecurity in Canada. Join us on the journey. Let’s build a better future, together.

We’re passionate about food. For more than 100 years, we’ve made delicious, healthy protein that Canadians love under iconic national and regional brands, like Maple Leaf®, Schneiders®, and Greenfield Natural Meat Co.® We’re on a journey to become the most sustainable protein company - not just in Canada - but on earth.

• We are carbon neutral.
• We a