[SAA129] | server - food and beverage services Verified

Overview Languages English Education - No degree, certificate or diploma Experience Will train Work setting - Hotel, motel, resort Responsibilities Tasks - Must be of legal age to mix and serve alcoholic beverages - Address customers' complaints or concerns - Prepare and serve specialty food at customers' tables - Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings - Describe menu items including daily specials for customers - Enforce provincial/territorial liquor legislation and regulations - Advise on menu selections - Balance cash and record sales - Clear and clean tables, trays and chairs - Describe and advise on wine selection - Greet patrons, present menus, make recommendations and answer questions regarding food and beverages - Order and maintain inventory of wines and wine glassware - Perform sensory evaluation of wines - Serve food and beverages - Supervise other servers and bussing staff - Take orders and relay to kitchen and bar staff - Schedule staff - Train staff - Assist clients/guests with special needs - Provide customer service Additional information Work conditions and physical capabilities - Bending, crouching, kneeling - Fast-paced environment - Handling heavy loads - Overtime required - Physically demanding - Standing for extended periods - Work under pressure Personal suitability - Client focus - Efficient interpersonal skills - Excellent oral communication - Flexibility - Initiative - Organized - Reliability - Team player