Sales Associate - Cr1102

  • Chatham-Kent
  • Carters

QUESTIONNAIRE-3-82

3448 Employee Type : Regular

Baby Clothing, Kids Clothes, Toddler Clothes | Carter's

Summary : A Sales Associate is a Carter’s|OshKosh B’Gosh brand ambassador, contributing to the store’s success through their excellent customer service skills, including strong product knowledge and an outwardly-friendly demeanor.

As a Sales Associate , your main responsibilities will include:

  • Building and maintaining long-term relationships with our customers by providing an exceptional shopping experience which includes; greeting customers, offering assistance, directing customers to merchandise, product suggestion, providing product information and offering positive opinions.
  • Working together with all sales associates and the management team to meet and exceed store sales objectives and operational standards
  • Processing customer sale transactions and accurately following cash handling procedures
  • Assisting with merchandising, marketing and maintaining visual standards
  • Securing company assets by following all loss prevention policies and procedures
  • Developing your retail skills by completing company training as required
  • Receiving and processing company product accurately and efficiently while upholding the organization of the backroom
  • Completing daily, weekly and monthly store housekeeping duties as required
  • Participating in creating an environment that is positive and outwardly-friendly for all employees
  • Complying with all company and store policies and procedures
  • Contributing to store success by accomplishing related results as needed

Experience and Skills

  • Retail experience is an asset
  • High energy and enthusiastic team player
  • Effective communication and people skills
  • Working knowledge of computers

Physical demands

  • Ability to lift up to 25 lbs
  • Ability to move and replace fixtures, shelves and hardware throughout the store
  • Ability to use ladders on a frequent basis
  • Capacity to stand for long periods

Availability Requirements

  • Regular work frequency is required to remain an active employee.
  • Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
  • Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
  • Must be able to work 2-8 hour shifts (applicable provincial laws apply).
  • Minimum number of hours is not guaranteed.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.