Service Appointment Coordinator

  • Vernon
  • Vernon Toyota

Service Appointment Coordinator for Vernon Toyota

Position Summary : Vernon Toyota is currently seeking an enthusiastic individual to fill the role of Service Appointment Coordinator. We are looking for a positive and self-motivated person who enjoys dealing with a wide variety of people everyday. The most important requirement of the position is the willingness to learn and adapt to new situations.

  • This is a full-time position 5 days per week, 8 Hour shifts, Monday to Friday.
  • We offer a competitive compensation package with Extended Benefits after 3 months employment.
  • We also offer staff pricing on service and parts.

Essential Duties and Responsibilities :

  • Booking and organizing customer appointments by phone or in person
  • Using our company software for booking appointments, generating invoices, customer follow up etc.
  • Processing credit card payments and collecting payment for invoices
  • Processing and reconciling Toyota Warranty claims
  • Reception coverage when needed
  • Provide administrative assistance to the accounting department

Education/Experience :

  • Previous Automotive Industry experience an asset but not required
  • Must have Microsoft Word and Excel experience
  • Basic accounting skills an asset
  • Experience using a multi line phone system and computer skills are required
  • Able to communicate effectively and courteously to all staff and customers through phone or in person
  • Has strong organizational skills and an ability to multitask
  • Is detail oriented with an attention to accuracy in their work
  • Able to work as a team player

Job Types : Full-time, Permanent

Salary : $18.00-$20.00 per hour

Benefits :

  • Dental care
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Tuition reimbursement

Schedule:

  • 8 hour shift

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • VERNON, BC: reliably commute or plan to relocate before starting work (required)

Work Location: One location