Guest Services Agent

  • Saanich
  • Accent Inns Inc.

Are You the Duck We are Looking For? Take a gander at this post...

Accent Inns, the hotel with a rubber duck in every room, is searching for a full time Guest Services Agent (Part Time, 24-32 hours per week) to join our flock of totally unique and fun-loving individuals at our Victoria location.

Accent Inns is a family-owned, BC-based hospitality company that LEADS WITH LOVE and our number one metric as a company is the happiness of our staff, who we call our Fam-Jam ’cause we are like family.

Key to our success is living by our four Core Values everyday:

  • Be Real
  • Have Fun
  • Make Everything Better
  • Have Each Other’s Backs

Here we want our Fam-Jam to feel well taken of by us and by one another. That’s who we are!

Benefits & Work Perks

We cover 100% of medical and dental premiums PLUS you get free mental health benefits. We also have a bunch of Work Perks just for you:

  • Free nights at any of our hotels + discounts for friends & family
  • Scholarship programs for you and your family
  • Gift cards for achieving targets
  • Employee purchase program so you can get sweet deals on everything from electronics to linens
  • Got Your Back Fund to take care of you during times of unexpected financial need
  • And these are just a few!_

What You Do

  • You embody our four Core Values everyday bringing your positive self to make your fellow employees and guests days brighter.
  • You are the first impression our guests will experience. You are genuinely interested in others and show it with a friendly smile and warm enthusiastic welcome.
  • You quickly check in our guests, support and assist them with any needs they have during their stay, and accurately settle their account when they leave.
  • You are the nerve center of our hotel operations. You own the lobby. You work in a hectic, fast-paced lobby and face new challenges every day with a steady hand on the helm.

What You Need

  • Fun loving nature
  • Easy conversationalist
  • Extra-sensory perception to how others are feeling
  • Tech-savvy systems expertise
  • Multi-tasker who doesn’t crack under pressure
  • An eagle eye for details
  • Sleuth-like problem solving skills
  • Experience beneficial as customer service representative, receptionist, hospitality, tourism, retail

Join Our Fam-Jam

Check out our Fam Jam Website ** to learn more about us!