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At CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by:
Regular Full-Time
Hybrid - two days onsite (flexibility required)
Position overview
Knowledge resource. Coaching. Documentation preparation. Record management. Security oversight.
This critical role acts as a key knowledge resource and is an invaluable support in the preparation, registration and maintenance of collateral securities and in servicing CWB's loan and lease portfolio. As the Sr. Collateral Securities Specialist, you will work reciprocally with the leaders to help drive a high level of quality and standards, risk management, strong data integrity, high quality coaching to both onsite and remote teams. You will provide peer-to-peer mentorship and coaching for specialists in the collateral space.
Objectives for this position
Client experience. Collaboration. Service delivery. Process specialist
Client Experience
Lead delivery of exceptional client experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB's brand promise.
Internal Service Deliverables
Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2024 as one of Canada's top 50 Best Workplaces & member of Waterstone Human Capital's Most Admired Corporate CulturesTM Hall of Fame.
Wellness matters . We offer an award-winning benefits package that includes:
#LI-AL1
IND-AL
As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.
Closing Date:
* Position closes at 12:01am on the close date identified below.
10/16/2024
- Putting people first and building relationships with intention
- Seeking out and embracing new ideas
- Believing that how we do things is as important as what we do
Regular Full-Time
Hybrid - two days onsite (flexibility required)
Position overview
Knowledge resource. Coaching. Documentation preparation. Record management. Security oversight.
This critical role acts as a key knowledge resource and is an invaluable support in the preparation, registration and maintenance of collateral securities and in servicing CWB's loan and lease portfolio. As the Sr. Collateral Securities Specialist, you will work reciprocally with the leaders to help drive a high level of quality and standards, risk management, strong data integrity, high quality coaching to both onsite and remote teams. You will provide peer-to-peer mentorship and coaching for specialists in the collateral space.
Objectives for this position
Client experience. Collaboration. Service delivery. Process specialist
Client Experience
Lead delivery of exceptional client experiences at every interaction and execute on plans to continuously build the client experience, in line with CWB's brand promise.
Internal Service Deliverables
- Provide support for the branch network, through continuous collaborative approach with the business and corporate departments.
- Provide support to branch managers and client relationship managers while corresponding with branches.
- Ensure Service Level Agreement (SLA) targets and quality benchmarks for credit support are being met
- Provides direct loan collateral securities support to branch managers and customer relationship managers, as required. Correspond with branches, both verbally and in writing, regarding loan processing and branch inquiries.
- Ensures understanding on closing requirements with branch lending teams, customers and attorneys as needed and ensures that all closings occur within scheduled target dates.
- Ensure contributions to collateral securities comply with the Bank's policies and procedures to ensure the branch network are able to continue to deliver a high level of customer service.
- Accountability as the team member for the execution of work procedures, policies and methods to ensure compliance with Canadian Western Bank's legal, regulatory business policies and procedures.
- Contribute to the progress of targeted benefit realization from credit processing standardization
- Actively works to ensure standardized collateral securities processes are followed and data integrity is consistently achieved, monitored and maintained.
- Participates in projects that primarily impact functional area or specific department, adhering to standard project governance practices and operating within approved budget.
- Due diligence as it relates to credit support activities, procedures and documentation for compliance with regulatory bodies.
- Provide quality control and double check documents produced by the Collaterals Securities Team for accuracy and completion
- Contribute to the implementation and maintenance of processes which lead to consistent and predictable daily credit support outcomes across the branch network.
- Contribute to the progress of continuous improvement of all Credit Support processes specific to the preparation, registration, and maintenance of collateral securities.
- Minimum of 5 years credit support experience with strong knowledge of collateral securities
- Knowledge of commercial lending, loan administration and credit processes.
- Experience in risk assessments, business banking and credit processes, including loan administration, collateral securities and credit processes including more complex commercial loans.
- Strong working knowledge of commercial lending policies, procedures, regulations, documentation, compliance issues, collateral securities and audit requirements.
- Strong knowledge of the Banking System, Loan Origination Systems, Microsoft Office Suite, and Adobe Forms.
- Customer focused, with proven ability to engage in and drive multiple initiatives simultaneously in a fast paced, high volume, work environment.
- Identify efficiencies and continuous improvement in processes aligned with corporate culture.
- Creative problem solving and conflict resolution skills, with the ability to diffuse challenging situations and find common ground.
- Respectful, dedicated, and self-motivated teammate with experience in peer-to-peer coaching and mentorship.
- Strong verbal and written communication skills and the ability to interact expertly with a diverse group of partners in a non-client facing environment
Your success is our obsession! And our award-winning culture & benefits back it up.
Proudly recognized by Great Place to Work® in 2024 as one of Canada's top 50 Best Workplaces & member of Waterstone Human Capital's Most Admired Corporate CulturesTM Hall of Fame.
Wellness matters . We offer an award-winning benefits package that includes:
- Hybrid work environments
- Everyday flexibility
- Generous company-funded health coverage
- Health care spending account
- A flexible wellness program
- generous time-away options to unplug, rest & recover
- Organization wide coaching services
- Mentorship
- Education support & training programs
#LI-AL1
IND-AL
As an equitable employer, CWB Financial Group is committed to providing a safe and inclusive environment where a diverse workforce thrives. You are welcomed and encouraged to bring your whole self to work. Dignity, respect and equality are non-negotiables. If you require accommodation during any part of the recruitment or selection process, please reach out.
Closing Date:
* Position closes at 12:01am on the close date identified below.
10/16/2024