Retail Sales Associate/customer Service

Port Stanley Home Hardware

Retail Sales Associate / Customer Service

PRIMARY FUNCTION/OBJECTIVE

Flexibility with scheduled workdays and shift preference is required.

DUTIES/RESPONSIBILITIES

• Actively seek out and offer a friendly greeting throughout the entire store
• Represent the Port Stanley Home Hardware in a presentable and professional way
• Merchandise the aisles throughout the store, ensuring these areas and shelves are stocked and holes are monitored and filled
• Support customers with the consult and ordering of special-order product, such as windows, doors, siding, tile, and more
• Support Port Stanley Home Hardware and our Warehouse/Backroom with filling stock on the sales floor
• Perform housekeeping duties throughout the department and general area
• Identify and support the need to update and flush stock and merchandise throughout the store
• Be approachable and treat all employees with respect
• Create a memorable and informative experience for the customer
• Be accessible to colleagues for questions and guidance where necessary
• Support and contribute to an environment that encourages high employee productivity and morale
• Maintain safety training certifications annually or as advised
• Set a good example by always following company policies and procedures
• Adhere to quality and customer service standards set forth by PSHH
• Participate and represent store in local community events
• Work in a safe manner in accordance with provincial and federal safety legislation, as well as use of good common sense.
• Report any potential hazards and unsafe behavior to management
• Work on additional duties and assignments as assigned by the Management team and General Manager.

EDUCATION/SKILLS REQUIRED

• 1-2 years of prior retail or industry related experience is beneficial
• Knowledge of a trade, renovations, and building materials a strong asset
• Possess a high regard for safety in the workplace
• Able to lift 70 pounds unassisted
• Able to navigate stairs multiple times per day
• Ability to work a flexible schedule including weekends, and holidays
• Ability to understand computer software programs which support the role
• Excellent communication skills
• A ‘can-do’ attitude with a desire and willingness to learn is an asset
• Willingness to continually develop professional skills and knowledge base with company support
• Willingness to participate in seminars, webinars, training sessions and meetings to expand knowledge and skillset
• Ability to work cooperatively in team atmosphere

WORKING RELATIONSHIPS

Reports directly to General Manager > Owners.

LOCATION

Port Stanley Home Hardware

298 Bridge St, Port Stanley, ON N5L 1C3

Job Types : Part-time, Permanent

Pay: $16.55-$17.00 per hour

Expected hours: 20 - 30 per week

Day range:

• Monday to Friday
• Weekends as needed

Shift:

• Day shift

Experience :

• Retail: 1 year (preferred)
• Hardware / Building Material: 1 year (preferred)

Work Location: In person