Branch Manager

Job Details Description At Parkland, our purpose is to Power Journeys & Energize Communities. We are a prominent independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. As One Parkland team, we proudly serve diverse retail, commercial and wholesale customers across Canada, the United States, the Caribbean region, and South America. We power a growing family of locally known brands including: Ultramar, Bluewave Energy, Pipeline, Chevron, Columbia Fuels, Island Petroleum, and Sparlings Propane.We recognize that diversity gives us an edge and inclusion propels us forward. We’re also a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster. As such, we welcome talented individuals that have a variety of perspectives, backgrounds, and industry experience who will contribute to the success of our One Parkland team.Position Title: Branch ManagerTeam and Location: Commercial – Kenora, Ont Position Summary: The Branch Manager role is responsible for the overall performance of the business unit, which includes meeting key corporate goals and objectives. Supervises day-to-day operations and generates sales revenue by managing current customer relationships and calling on prospective customers.Key Responsibilities: Ensure Health, Safety & Environmental policies are adhered to and all employees abide by hours of work and safe work practicesProvides coaching and development of the team, ensures good succession planningEnsures a good work environment for employees consistent with Parkland’s values, policies and best practicesSupervises day-to-day operations of the branch to ensure all tasks are conducted correctly and efficientlyGenerates sales revenuesReviews financial statements and budgets and address areas of concern to hit plan targets. Analyzes branch finances and operations to optimize productivity and costs.Manages current customer relationships. Calls prospective customers to obtain their businessCoordinates - conducts product ordering for the branch when supply is low and manages the product inventory to ensure the supply is replenished when needed. Oversees the monthly inventory process to ensure all product balances properlyProvides product knowledge and solutions to customers and employees when neededOversees the maintenance of property and equipment at the branch to ensure everything is accounted for and remains in working orderCoordinates service needs with vendors including companies specializing in delivery, janitorial services, rentals, and maintenanceMaintains an up-to-date understanding of handbooks associated with the business (e.g. Petroleum Tank Management Association of Alberta)Liaises with various parties on a regular basis including the Regional Manager, other branches, and internal departments including Pricing and CreditParticipates in Parkland’s request for quotation and request for proposal processes by working through various channels to create and complete a company bid; analyzes the success of the process and uses similar channels to setup accountsAddresses all customer issues involving pricing and deliveries by reviewing details relevant to the situation and listening to customer complaints over the phone, ensuring that the discussion is calm and under control; develops a solution that meets the customer’s needs in order to maintain the business relationshipAssigns, checks, coordinates, and schedules the work of employees (including leaves, vacations etc.); interviews prospective employees, recommends candidates, and hires new employees; disciplines subordinates and conducts employee appraisals; establishes work priorities and determines staff requirements Qualifications and Skills: University degree and/or 5+ years progressive experience with a focus in operations management, business accounting, marketing, and salesIndustry knowledge relating to energy distribution desired.Strong focus on customer serviceExcellent communication, organizational, and analytical skillsExcellent interpersonal skills with proven leadership ability while maintaining a pleasant and friendly manner is necessaryMust have a valid drivers license and abstract in good standingSafety orientedMust be comfortable with technology including MS Office SuiteAvailable for after hours work as required to support the business We Offer: Participation in Parkland Pledge, an employee-driven charitable giving program.Our Performance-based Annual Incentive Plan, an annual bonus awarding your performance.A share in our success through the Employee Share Purchase Plan and 100% company matching.Flexible medical and dental packages, a Health Care Spending Account, along with a supportive Employee and Family Assistance Program.In-house learning and development opportunities, leadership training, international opportunities.An employee referral program – earn up to $2000 for your referral.A focus on healthy living through wellness initiatives and an annual fitness reimbursement program.Discount Programs and Educational Scholarship Programs for family members.A safety focused work environment and ongoing safety training. We thank all candidates in advance for their interest, however only those being considered will be contacted. Please note: Candidates must be legally able to work in Canada at this time. Parkland regrets that it is unable to sponsor employment Visas.Parkland Corporation is committed to the principles of Employment Equity.We strive to provide accessibility in employment to ensure equal access to employment opportunities for candidates, including persons with disabilities. Parkland Corporation will endeavour to provide accommodation to persons with disabilities in the recruitment process upon request. If you are selected for an interview and you require accommodation due to a disability, please notify us upon scheduling your interview.Please note that final candidates for this position will be required to undergo a confidential pre-employment background check which may include but not be limited to educational, criminal, credit, drug and alcohol and/or Fitness for Duty testing. Qualifications Skills Behaviors : Motivations : Education Experience Licenses & Certifications