.. detail Personal suitability : Dependability Organized Reliability Team player Screening questions : Do you currently reside in proximity to the advertised location? Do you have previous experience in this field of employment? Health benefits : Dental plan Disability benefits Health care plan Vision care .. read more
Education: Secondary (high) school graduation certificate
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Experience: 1 year to less than 2 years Work setting :
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Computer hardware or software retailer/wholesaler Tasks :
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Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced
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Consult user guides, technical manuals and other documents to research and implement solutions
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Provide advice and training to users in response to identified difficulties
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Collect, organize and maintain a problems and solutions log for use by other technical support analysts
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Supervise other technical support workers in this group
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Provide business systems, network and Internet support to users in response to identified difficulties
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Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software Supervision :
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3-4 people
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Work Term: Temporary
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Work Language: English
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Hours: 30 to 40 hours per week
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