Payroll Specialist - Now Hiring!

  • Burnaby
  • Adp
ADP is the leader in Human Capital Management. We support over 860,000 clients in 140+ countries. Did you know we have the number one rated and used HCM mobile app? Join our family of 58,000 associates to grow your career, leverage our technology, and put your expertise to work with one of the largest providers in HCM.  ADP is hiring an experienced Payroll Specialist. In this position, you'll help our clients leverage ADP's exceptional business solutions so they can focus on what matters most to them - growing their business.  Responsibilities:Responsible & fully accountable for the payroll & audit function of multiple clientsResponsible for scheduling and running the assigned client payrolls by following standard operating procedures.Maintains complete, accurate and timely client and employee records based on real time requestsMaintains complete and accurate client profile notes as well as processing instructions for each clientBalance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reportingUtilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customersInitiate pre and post production calls with clientsPerforms quarterly & year-end audits including fileAnswer client calls (dedicated clients, as well as other clients)Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issuesWork with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolutionProvide feedback and suggestions on products, issues, processes and procedures to enhance efficiency and continuous improvementMaintain NPI (National Payroll Institute) designation & attend all required departmental training sessions as well demonstrate proficiency in learning  Qualifications Required:Minimum 5 years Canadian payroll processing experienceMinimum 5 years client service experienceAdvanced Internet and MS Office Skills (Word/Excel) requiredExcellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processesExcellent customer service skill Education:Post-secondary education preferred, or equivalent experience in administration/customer service/HRCandidate should be working towards or have National Payroll Institute (NPI) certification (PCP, CPM) – Join our team and leverage our reimbursement programs including tuition reimbursement and annual membership reimbursement Medical benefits begin Day 1 of employment! Contribute to RRSP day one!NOTE TO APPLICANTS:Please note that any offer of employment will be subject to verification of employment background checks, including a criminal record check. Base salary offers for this position may vary based on factors such as location, skills, and relevant experience. Some positions may include additional compensation in the form of bonus, equity or commissions. We offer the following benefits: Medical, Dental, Vision, Life Insurance, Matched Retirement Savings, Wellness Program, Short-and Long-Term Disability, Charitable Contribution Match, Holidays, Personal Days & Vacation, Paid Volunteer Time Off, and more. For British Columbia, salary range for this role is: $52,164 – $83,375 / Year