Bilingual Customer Service Representative- Onsite

Bilingual Customer Service Representative in Halifax Are you a dynamic person? Are you passionate about customer service? Do you speak French and are looking for your next job opportunity? If you answered "yes" to any of the above, then look no further! This job is for you! We are currently hiring for a Bilingual Customer Service Representative in Halifax. The ideal candidate for this role will be perfectly bilingual and have the ability to read, write and speak in both English and French. A typical day in this role would include providing outstanding customer service via email and over the phone. Please note, you must be available to work from Monday to Friday between 9 a.m. to 9 p.m. ( 5 days -8 hours shifts ) in order to be considered for this position. If you are interested in applying for this opportunity, please apply online at Randstad.ca today or email sabrina.tabah@randstad.ca or chanel.brasseur@randstad.ca if you are interested and want to hear more! Advantages - $19 hourly - 3- 6 month assignment with potential to turn permanent - Health, Dental, and Vision Benefits at 30 days - Group RRSP with matching contribution option - Life Insurance - Free employee & family assistance program for legal, financial, and health support - In office position - Beautiful office space with loads of natural light, multiple break rooms, internet and TVs Responsibilities - Handle chat support and emails in both English and French - Ensure high quality customer service and find solutions for customers - Solve customer problems by asking targeted questions - Identify issues and constantly improve practices in customer service - You must be available to work from Monday to Friday between 9 a.m. to 9 p.m. ( 5 days -8 hours shifts ) Qualifications - Fluent in English and French - Comfortable with computers, and technology - Customer service experience in a call center environment or in person - Being able to work well under pressure - Dynamism and initiative -Active listening, understanding client’s needs - Experience is travel and tourism would be considered an asset Summary How to Apply? 1) Email your resume to sabrina.tabah@randstad.ca or chanel.brasseur@randstad.ca 2) Apply online at Randstad.ca today! Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community. Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.