Adoption Counsellor

Position Description : The Adoption Counsellor will be responsible for greeting the public, meet & greets of adoptable animals with potential adopters including discussion of best pet matches, admitting stray and surrendered animals and releasing animals under bylaws. The position reports to the Intake & Adoption Supervisor. Shifts being recruited for are;

• 1 Permanent part-time position : Tuesday - Friday 11:30-6pm, Saturday & Sunday 11:30am-5pm (alternating weekends)

Position Responsibilities :

• greet the public, providing support and resources
• meet & greets of adoptable animals with potential adopters including discussion of best pet matches
• the completion of adoption contracts
• release animals under municipal by-laws
• maintain accurate and detailed records of each animal in our care
• ensure appropriate kennel signage is in place for all animals
• respond to public enquiries in a professional, courteous, and timely manner
• cover reception desk and duties as required
• promote Norm’s Nook pet supply store and assist customers with products
• provide support and guidance to volunteers
• communicating animal related health and behavioral concerns to Management in a timely manner
• some cleaning of kennels and public animal areas with different cleaning & disinfection products
• complete accident/incident reports as necessary
• handle all animals in a humane way using positive reinforcement methods
• conduct themselves in a professional and courteous manner at all times while working as an employee of the Cochrane & Area Humane Society
• communicate animal related health and behavioral concerns and any occupational hazards to the Management in a timely manner
• remain familiar with and supportive of, the goals and mission of the Cochrane & Area Humane Society
• adhere to Shelter Policy and Procedures
• ensure appropriate and timely communication is shared within and between departments daily
• complete all mandatory training
• complete other related duties as requested by Shelter Management

Qualifications and Skills**:

• exceptional communication and customer service skills, and intermediate office & computer skills
• previous animal handling experience and behaviour knowledge a definite asset
• ability to successfully handle all breeds and sizes of cats, dogs, and small animals
• physically capable of working in a fast paced environment that includes lifting, bending and other repetitive movements
• reliable, trustworthy, able to work well in a “team” atmosphere as well as capable of working independently
• strong organizational, productivity and time management skills
• ability to communicate effectively, both orally and in writing
• previous experience working with volunteers a definite asset
• genuine concern for the welfare of animals

Application Process : If you would like the opportunity to be a part of a caring and compassionate team working for an important cause, please forward your resume and cover letter with salary expectations.

Job Types : Part-time, Permanent

Salary : $16.00-$19.00 per hour

Benefits :

• Dental care
• Paid time off
• RRSP match
• Vision care

Work Location: In person