Retail Floor Leader - Richmond Centre

Job Description Our Floor Leaders could also be known as the store's MVPs!  They serve as experts in our stores, driving operational and sales performance and ensuring a top-notch experience for our guests.  Well-versed in our product routines, these key players ensure the store looks award-winning every day.  While not a management position, the Floor Leader does hold keys  to the store and performs opening or closing duties as assigned and is a mentor to other associates looking to grow their careers in retail.   -Conducts opening and closing operational routines as needed, ensuring a successful start or completion of the store's daily business.   -Executes detailed, comprehensive stock and product management routines, including processing shipment and completing markdowns, merchandising, replenishment and fulfilling online orders. -Welcomes guests and assists with finding their perfect pair, accessories or apparel.  -Keeps an overview to daily operations and troubleshoots any concerns with transactions and store routines.   Qualifications Something about retail speaks to you! You love welcoming customers and going above & beyond to ensure they leave happy. You find standing around terribly boring, so you use your hustle to knock-out your task list ahead of time, every time to make sure your store and sales floor is full, ready to shop and looks award-winning.  Just like finishing a puzzle, you love problem-solving and your retail/restaurant/hospitality experience gives you a great foundation for resolving store operations issues or obstacles.   Additional Information All your information will be kept confidential according to EEO guidelines.