Customer Experience Associate Mont Saint Hilaire

Requisition Join a purpose driven winning team, committed to results, in an inclusive and high: performing culture. About the role As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve their financial goals. Our Customer Experience Associates are people: centric and connect with customers in a relatable way. As an essential member of the Canadian Banking Branch network, the focus is to provide exceptional service throughout the customer's journey by:Taking a proactive approach to discovering our customer's needs and listening to understand what they are asking for : Processing day to day transactions : Nurturing rich, long: standing relationships : Contributing to the Branch's targets by identifying and fulfilling simple sales opportunities : Is this role right for you - In this role you will:Build strong customer relationships and deliver excellent customer service : Uncover and solve customers' needs : Explain complicated concepts simply : Demonstrate success in a target: based performance environment, as well as contribute positively to a team: oriented work environment : Demonstrate an eagerness to learn and determination to succeed Do you have the skills that will enable you to succeed in this role -: We'd love to work with you if you:Have proven customer service skills through work or community involvement : Are willing to assist in a professional, friendly and efficient manner : Are available to work a flexible schedule : Are comfortable in simplesales situations : Have strong technical skills and the ability to promote digital and self: service banking options to our customers What's in it for you -: The opportunity to join a forward: thinking organization surrounded by a collaborative team of innovative thinkers : A rewarding career path with diverse opportunities for professional development : Internal training to support your career growth and enhance your skills : An organization committed to making a difference in our communities: for you and our customers : You can expect to be recognized and rewarded for high: performance. You'll be supported by leadership through meaningful development conversations that enable faster advancement and internal training to support your growth and development. : A competitive compensation and benefits package Locations: Canada: Quebec: Mont: saint: hilaire Scotiabank is a leading bank in the Americas. Guided by our purpose: for every future, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.