Client Services Coordinator

Job Summary: Safety Services is the leading provincial Not for Profit training provider that specialises in Road Safety, Firearms Safety, Motorcycle Training & Occupational Health & Safety.

Safety Services NS is currently looking for an experienced Client Services Specialist to support the administrative requirements of our clients. This role will be predominantly supporting the Occupational Health & Safety Team.

The role includes;

• Perform general clerical duties
• Prepare and sort documents for data entry
• Enter data into database software
• Verify data and correct errors where necessary
• Scan and file documents into document management system or database
• Store completed documents in designated locations
• Prepare course prep and certification for training courses
• Schedule training at SSNS and corporate training
• Manage instructors schedules
• Follow up on training/consulting inquiries in a timely manner
• Coordinate the day-to-day operations of the programs
• Other duties as required to support other departments

Requirements :

• Exceptional communication skills (oral and written)
• Professional phone etiquette
• Strong work ethic, self-motivated and excellent time management skills
• Ability to work in a fast-paced environment
• Exceptional multi tasking skills
• Ability to work efficiently under pressure
• Excellent problem-solving skills and complaint handling
• Proficient in Microsoft Office Suite
• Strong knowledge in Occupational Health & Safety experience considered an asset

Why Safety Services NS?

• Competitive wages
• RRSP matching
• Generous vacation & personal day allowance
• Health & wellness allowance
• Team building activities and socials
• A safe, professional and dynamic work environment
• Opportunities for growth and development
• An opportunity to support learning in the community
• Be part of the provinces leading Not for Profit training provider

Job Types : Full-time, Permanent

Pay: $40,000.00-$50,000.00 per year

Benefits :

• Casual dress
• Company events
• Disability insurance
• Employee assistance program
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care
• Wellness program

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday

Education :

• Secondary School (preferred)

Experience :

• Customer service: 2 years (required)

Work Location: In person