Client Advisor

Job Summary Job Description This is an opportunity for candidates to express their interest in current and future positions in the West-Island of Montreal locations What is the opportunity? As an RBC Ambassador inside our branches, you will put clients first and find solutions to their individual needs. You will champion the RBC brand and drive business by supporting new client acquisition and deepening existing relationships. If you have the self-motivation to deliver exceptional customer service and thrive in a target based performance environment, you can build a great career with us as a future Account Manager/Banking Advisor. What will you do? Proactively engage with clients in the branch and deliver an outstanding service experience through completing transactions, and by identifying sales and referral opportunities Focus on education and demonstration, leverage technology to deliver a memorable client experience, drive solutions and retain business Contribute to team results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfil client solutions Proactively take ownership of resolving and preventing client banking problems Cultivate and maintain relationships with partners to work as one RBC team Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions What do you need to succeed? Must-have Demonstrated passion for putting clients first, as well as success in hands-on, target-driven solutions environment Drive and self-motivation, as well as excellent communication skills and emotional intelligence Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.) Personal flexibility to work flex hours Eagerness to learn and determination to succeed This role requires fluency in both French and English in order to serve RBC's French and English-speaking customers in this market Nice-to-have Track record in building rapport and maintaining client relationships within the financial, service or retail industry What's in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation. A world-class training program in financial services Excellent career development and access to a variety of job opportunities across business and geographies Leaders who support your development through coaching and managing opportunities Work in a dynamic, collaborative, progressive, and high-performing team Job Skills Adaptability, Advice Based Solutions, Client Centricity, Client Discovery, Communication, Curiosity, Data Analysis, Digital Literacy Additional Job Details Address: 610 BOUL ST JEAN:POINTE-CLAIRE City: POINTE-CLAIRE Country: Canada Work hours/week: 25 Employment Type: Part time Platform: Personal and Commercial Banking Job Type: Regular Pay Type: Salaried Posted Date: 2024-04-24 Application Deadline: I nclusion and Equal Opportunity Employment At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities. ​​​​​​​ We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com .