Customer Service Representative - Call Centre

  • Mount Forest
  • Yardistry Limited

Education: Secondary (high) school graduation certificate

  • Experience: 2 years to less than 3 years Tasks :

  • Access and process information

  • Address customers' complaints or concerns

  • Answer inquiries and provide information to customers

  • Explain the type and cost of services offered

  • Maintain records and statistics

  • Receive and log complaints Computer and technology knowledge :

  • Database software

  • Internet

  • MS Excel

  • MS Outlook Work conditions and physical capabilities :

  • Attention to detail

  • Fast-paced environment

  • Repetitive tasks Personal suitability :

  • Punctuality

  • Client focus

  • Efficient interpersonal skills

  • Excellent oral communication

  • Excellent written communication

  • Flexibility

  • Organized

  • Reliability

  • Team player Screening questions :

  • Do you currently reside in proximity to the advertised location?

  • Do you have previous experience in this field of employment?

  • Work Term: Temporary

  • Work Language: English

  • Hours: 40 hours per week