Customer Service Representative

  • Spruce Grove
  • Crystal Glass Canada Ltd.

CRYSTAL GLASS is currently recruiting for a Full Time position; Customer Service Representative for our Spruce Grove, AB location.

Responsibilities :

  • assisting customers with inquires, booking appointments and taking payments for services provided
  • working in team environment with manager and installers
  • Answering customer inquiries on the phone and in person
  • Basic housekeeping duties

Skills and Experience :

  • One year previous Customer Service experience
  • Ability to work independently as well as part of a team
  • Exceptional Customer Service skills
  • Good communication skills both oral and written
  • Strong organizational skills
  • Ability to multi task
  • Computer and office equipment use experience

Company Offers :

  • Great work environment
  • Training
  • Competitive Compensation,
  • Comprehensive benefit package, company ownership and Employee Share Plan
  • We are a Canadian company that has been in business since 1949

Salary : $17.00-$20.00 per hour

Benefits :

  • Dental care
  • Employee assistance program
  • Employee stock purchase plan
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • 8 hour shift
  • Day shift
  • Weekend availability

Experience :

  • customer service: 1 year (preferred)
  • office: 1 year (preferred)

Work Location: One location