customer satisfaction representative

Durée de l'emploi: Permanent Langue de travail: Anglais Heures de travail: 30 to 40 hours per week Education: Expérience: Education Bachelor's degree Work setting Willing to relocate Private sector Tasks Assist in the preparation of brochures, reports, newsletters and other material Prepare and/or deliver educational, publicity and information programs, materials and sessions Address customers' complaints or concerns Arrange for billing for services Explain the type and cost of services offered Issue receipts and other forms Maintain records and statistics Order office supplies and maintain inventory Perform general office duties Receive and log complaints Answer clients' inquiries and provide information Consult with clients after sale to provide ongoing support Computer and technology knowledge Internet MS Excel MS Outlook MS Windows MS Word MS PowerPoint Google Drive Electronic mail Type of experience Call centre Area of work experience Community service organization Specialization/experience (business sales and services) Distribution Transportation/travel information Willing to travel Work conditions and physical capabilities Attention to detail Fast-paced environment Overtime required Tight deadlines Work under pressure Hand-eye co-ordination Physically demanding Own tools/equipment Cellular phone Computer Internet access Personal suitability Punctuality Client focus Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Initiative Judgement Ability to multitask Dependability Honesty Quick learner Screening questions Are you available for shift or on-call work? Are you willing to relocate for this position? What is the highest level of study you have completed? Experience 2 years to less than 3 years Other benefits Free parking available Learning/training paid by employer