Employee Experience Business Partner

Employee Experience Business Partner

Reports To: Manager, Employee Experience

Department: People and Culture

Position Type: Full-Time

Location: Ottawa, Ontario

ORGANIZATIONAL BACKGROUND

The Mental Health Commission of Canada (MHCC) is a non-profit organization created to focus national attention on mental health issues and to work to improve the health and social outcomes of people living with mental health problems and illnesses.

The Commission is a leader nationally and internationally in several areas. Building upon the work done to date, the core mandate, and the unique position of the Commission, and guided by Changing Directions Changing Lives: The Mental Health Strategy for Canada, the Commission will focus in the areas of, substance use, suicide prevention, population-based initiatives, and engagement. This prioritization will enable the Commission to be successful in meeting its mandate, staying focused, and having a measurable impact for those living with mental illness and their families and caregivers.

The Mental Health Commission’s head office is located in Ottawa, Ontario.

Position Overview : Reporting the Manager, Employee Experience the Employee Experience Business Partner (EEBP) is a pivotal role within our People and Culture department, focusing on cultivating exceptional employee experiences and fostering strong partnerships with specific business units. This role is vital in aligning HR strategies with business goals, promoting engagement, and delivering effective People and Culture solutions to drive organizational success and overall positive employee experience. This role brings our People Strategy to life through deep relationships with managers. At the heart of our people’s strategy is service excellence, psychological health and safety and overall employee experience. The EEBP brings our People Strategy to life through close relationships with managers and teams, emphasizing client focus, psychological health and safety, and overall employee experience - you are on everyone’s team. This role is expected to serve a diverse client base that can change relative to the organizational needs.

Key Responsibilities: Service Focused:

• Trusted Business Partnership:

• Collaborate closely with designated business units (e.g. Corporate Services, Programs and Priorities, Communications) to deeply understand their unique needs. Supporting tailored People and Culture strategies and solutions.

• Be revered as trusted advisor to key stakeholders such a leaders and staff providing dedicated support and ensuring alignment with organizational goals.

• Coaching, Training and Facilitation:

• Serve as a facilitator and trainer, effectively presenting and communicating new training materials, key messages, and opportunities to recognize and engage staff across the organization.

• Share and develop learning and presentation materials with a focus on adult learning principles, employee experience and engagement.

Psychological Health and Safety:

• People Strategy:

• Contribute to the development and execution of the People and Culture department's overarching HR strategy, ensuring alignment with the organization's mission and values.

• Organizational Development:

• Collaborate with the Employee Experience Team to identify opportunities for enhancing team effectiveness, leadership development, and change management within assigned business units.

• Team focused: Employee Experience:

• Talent Management and Acquisition:

• Implement training and facilitation efforts, emphasizing a hospitality-focused approach to enhance the overall employee experience.

• Health and Safety:

• Support Health and Safety needs which can be inclusive of navigating claims, joint health committee involvement, and managing leaves etc.

• Employee Relations:

• Be a trusted support to business unit leaders, offering guidance on employee relations matters, experience navigating litigious matters, interpersonal conflict resolution, performance management, etc.

• Policies:

• Creation and Maintenance.

• Data Analysis:

• Utilize HR metrics and data analysis to identify trends and areas for improvement. Provide data-driven insights for informed decision-making.

• Other duties as assigned.

Qualifications:

• Diploma or degree in Human Resources, Psychology, Education, Leadership, Business Administration, or a related field.
• 4-7 years’ experience (Training/Facilitation, Customer service and hospitality, and HR).
• Coaching, Facilitator and/or Trainer experience is a highly valued.
• Excellent interpersonal and communication skills.
• Passionate about Mental Health.
• Team-oriented mindset and detail oriented.
• Experience with HRIS, and Microsoft specifically SharePoint and Teams.
• Experience in policy creation and maintenance is a plus.
• Ability to communicate in both official languages (written and oral) is an asset

Competencies : Values and Ethics

Respectful of Diversity

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