Financial Services Associate 1

Key responsibilities of this role are:Process transactional needs of clients including cash transactions, deposits, withdrawals, loan/bill payments, cheque cashing/ordering, foreign currency, fund transfers, drafts, official cheques, and personal information updates on accounts.Initiate conversations with clients to proactively identify their financial needs.Enthusiastically sell BlueShore Financial products and services or refer clients with more complex requirements to specialized branch staff.Apply and uphold branch policies, procedures and controls to meet compliance requirements and protect our branch and client's assets. Qualifications and Experience 1-2 years of customer service and cash experience (sales experience preferred).Some post-secondary education preferred. Pay TransparencyPay transparency is an important characteristic of our recruitment process and overall BlueShore culture which supports a diverse, equitable and inclusive workforce.This role is on a salary step program that provides timely recognition of skill development at important intervals. Salaries on this program are reviewed quarterly to reflect progress made. The range for this role is $45,700 - $50,000/year, plus variable reward bonus.What BlueShore Financial can provide you: 3 weeks of paid vacation to start, plus paid health daysComprehensive Total Rewards Program including bonuses, pension, flexible benefits, and employee assistance programOpportunity to work in a world-class, award-winning organizationBanking benefits including chequing and savings accounts, and employee foreign exchange ratesUnique lifestyle benefits including a transit subsidy, personal health expense reimbursement (Keeping Well Benefits) and Perkopolis discount portalGender-neutral washroomsOpportunities to be involved including social, inclusion, health and fundraising committees (ShoreConnect, Cultural Ambassadors, Health & Safety or BC Children’s Hospital) What BlueShore Financial needs from you: Recognize the strength that diversity, equity and inclusion bringsForge relationships with colleagues for strong collaborationProvide a premium level of service to all clients, internal and externalCommunicate effectively and professionallyExhibit a growth mind-setStrive for continuous learningBe a proactive thinker and problem solverDemonstrate digital excellenceBe accountable for the risk responsibilities in your area Be Richly Valued. At BlueShore Financial, our employees are as important as our clients. We strive to create a workplace culture of openness, empowerment, trust and passion. We are building an even stronger and better BlueShore by incorporating the values of diversity, equity and inclusion into our everyday practices. We believe in being curious, asking questions, and seeking to understand and embrace our differences. Our values unite our organization and are our guiding compass, but it is our exceptional employees that bring our corporate values to life. They are passionate about delivering exceptional client service and a banking experience that promises to impress.From the moment you walk into one of our Financial Spas™, you’ll know you’ve arrived at a special place, where all the elements work together to stimulate the senses and create a distinctive atmosphere unlike any financial institution you’ve experienced. We embrace the West Coast lifestyle, while providing a premium and sophisticated experience for our clients and employees. We’ve been entered into Waterstone Human Capital’s “Hall of Fame” as one of “Canada’s Most Admired Corporate Cultures”.BlueShore Financial is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our organization, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity. If you require accommodation during the recruitment process, please let us know and we will work with you to meet your needs.We respectfully acknowledge that our services are provided on the unceded territories of the Lil’wat7ul (LíỈwat), xʷməθkʷəỷəm (Musqueam), Sḵwx̱wú7mesh (Squamish) and SəỈílwətaʔ/Selilwitulh (Tsleil-Waututh) Nations.