Selling Supervisor

  • Richmond
  • Ralph Lauren
Position Overview As the Selling Supervisor, you will contribute as a member of the Store Management team by executing strategic plans to ensure a profitable business. Success is achieved through championing new ways of selling tools and executing daily/weekly business objectives by assigning and managing tasks, goals and priorities for the sales associate team. Essential Duties & Responsibilities Understands and delivers sales and profit performance, understanding key tools and resources to drive selling Supports the store in the execution of company initiatives Supports and participates in team training to execute business results Creative in thinking of new way to engage clients and reach out to a wider client base Is the ideal representative of the customer experience expectations in store Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision Engages in store client initiatives and community outreach Champion of RL core values Embraces RL "More ways to shop" and new technology Supports a collaborative environment with the customer at its core Engages in networking and sourcing talent Provides on going feedback to Management on successes and opportunities Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home. Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores. Maintains exceptional productivity standards through store execution Upholds all company policies and procedures Provides necessary feedback to Management on category opportunities or needs. Ensures sales floor and all store standards are met at all time. Experience, Skills & Knowledge Motivated to drive their business day to day and achieve daily, weekly, monthly sales goals. Proactively drives business through focusing on the customer at the core of all decisions Supports company initiatives Participates in team training to execute business results Utilizes "More Ways to Shop" to drive business results and supports use of new technology Represents the customer experience expectations in store Delivers a consistent experience aligned to RL Brand expectations by supporting the company and store vision Champion of RL core values Supports a collaborative environment with the customer at its core Engages in networking to start to build a clientele Provides on going feedback to Management on successes and opportunities Strengthen customer connectivity with alternative paths to purchase by supporting alternative purchasing processes - Gladly, Click to Zoom, JRNI, Ship to Home. Broaden customer accessibility to product discovery - QR codes, digital catalogs, virtual stores. Provides necessary feedback to Management on category opportunities or needs. Ensures sales floor and all store standards are met at all time.